Mitel Networks Competitors | Comparably
Mitel Networks is a provider of business communications and collaboration software and services. read more
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
369

Mitel Networks Competitors

Mitel Networks competitors include 8x8, Dialpad, Intermedia, FutureDial and Avaya. Mitel Networks ranks 4th in Product Quality Score on Comparably vs its competitors. See below how Mitel Networks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
N/A
Diversity Rank
5th
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
5th

See Mitel Networks Culture vs Competitors:

Mitel Networks Competitors
RankCompanyScore
18x884
2Dialpad79
3Intermedia73
4FutureDial62
5Avaya59
6Mitel Networks52

Mitel Networks Competitors at a Glance

Product Quality Score Comparison

Mitel Networks Ranks 4th in Product Quality Score

37 Customers rate Mitel Networks' Product Quality Score a 3.4/5, which ranks it 4th against its competitors, below FutureDial.

  1. 1st
    Intermedia
    4.4 / 5
  2. 2nd
    Dialpad
    3.9 / 5
  3. 3rd
    FutureDial
    3.7 / 5
  4. 4th
    Mitel Networks
    3.4 / 5
  5. 5th
    8x8
    3.3 / 5
  6. 6th
    Avaya
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Intermedia89
2Dialpad79
3FutureDial75
4Mitel Networks69
58x866
6Avaya63
NPS Comparison

Mitel Networks Ranks 4th in Net Promoter Score

38 Customers rate Mitel Networks' Net Promoter Score a 12, which ranks it 4th against its competitors, below FutureDial. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Mitel Networks to a friend?”.

  1. 1st
    Intermedia
    60
  2. 2nd
    Dialpad
    37
  3. 3rd
    FutureDial
    20
  4. 4th
    Mitel Networks
    12
  5. 5th
    Avaya
    -11
  6. 6th
    8x8
    -21
NPS Comparison
RankCompany Score
1Intermedia60
2Dialpad37
3FutureDial20
4Mitel Networks12
5Avaya-11
68x8-21
Pricing Score Comparison

Mitel Networks Ranks 4th in Pricing Score

22 Customers rate Mitel Networks' Pricing Score a 3.4/5, which ranks it 4th against its competitors, below FutureDial.

  1. 1st
    Intermedia
    4.5 / 5
  2. 2nd
    Dialpad
    4.1 / 5
  3. 3rd
    FutureDial
    3.7 / 5
  4. 4th
    Mitel Networks
    3.4 / 5
  5. 5th
    Avaya
    3.3 / 5
  6. 6th
    8x8
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Intermedia90
2Dialpad82
3FutureDial75
4Mitel Networks69
5Avaya67
68x862
Customer Service Comparison

Mitel Networks Ranks 5th in Customer Service

15 Customers rate Mitel Networks' Customer Service a 3.2/5, which ranks it 5th against its competitors, below Avaya.

  1. 1st
    Intermedia
    4.2 / 5
  2. 2nd
    Dialpad
    3.8 / 5
  3. 3rd
    FutureDial
    3.7 / 5
  4. 4th
    Avaya
    3.4 / 5
  5. 5th
    Mitel Networks
    3.2 / 5
  6. 6th
    8x8
    2.3 / 5
Customer Service Comparison
RankCompany Score
1Intermedia85
2Dialpad77
3FutureDial75
4Avaya68
5Mitel Networks65
68x846
Overall Culture Score Comparison

Mitel Networks Ranks 6th in Overall Culture Score

23 Employees rate Mitel Networks' Overall Culture a 52/100, which ranks it 6th against its competitors, below Avaya. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    8x8
    84 / 100
  2. 2nd
    Dialpad
    79 / 100
  3. 3rd
    Intermedia
    73 / 100
  4. 4th
    FutureDial
    62 / 100
  5. 5th
    Avaya
    59 / 100
  6. 6th
    Mitel Networks
    52 / 100
Overall Culture Score Comparison
RankCompany Score
18x884
2Dialpad79
3Intermedia73
4FutureDial62
5Avaya59
6Mitel Networks52
eNPS Comparison

Mitel Networks Ranks 6th in Employee Net Promoter Score

16 Employees rate Mitel Networks' Employee Net Promoter Score a -51, which ranks it 6th against its competitors, below FutureDial. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Mitel Networks to a friend?”.

  1. 1st
    8x8
    52
  2. 2nd
    Dialpad
    41
  3. 3rd
    Intermedia
    22
  4. 4th
    Avaya
    -23
  5. 5th
    FutureDial
    -34
  6. 6th
    Mitel Networks
    -51
eNPS Comparison
RankCompany eNPS
18x852
2Dialpad41
3Intermedia22
4Avaya-23
5FutureDial-34
6Mitel Networks-51
Gender Score Comparison
Not Enough Ratings To Rank Mitel Networks
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Diversity Score Comparison

Mitel Networks Ranks 5th in Diversity Score

5 Employees rate Mitel Networks' Diversity Score a 43/100, which ranks it 5th against its competitors, below Intermedia. The Diversity Score tracks how positively diverse employees rate their experience at Mitel Networks.

  1. 1st
    8x8
    84 / 100
  2. 2nd
    Dialpad
    73 / 100
  3. 3rd
    Avaya
    70 / 100
  4. 4th
    Intermedia
    66 / 100
  5. 5th
    Mitel Networks
    43 / 100
Diversity Score Comparison
RankCompany Score
18x884
2Dialpad73
3Avaya70
4Intermedia66
5Mitel Networks43

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