-51
eNPS Score
Q&A With Mitel Networks Employees
Mitel Networks employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Mitel Networks
Consistent payment, achievable bonuses, not just when employees are leaving en masse
Dead horse in advance state of decay
It was great using the services
Best uptime in the UCaaS industry, solid support, and fantastic project management.
Horrible experience. This company doesn’t care about employees. CIO is a snake. Shady characters. Company is a disorganized mess in a dying busines
What it's like to work at Mitel Networks
- Mitel Networks employees generally work 8.7 hrs a day
- Employees at Mitel Networks report the work pace is moderate
- 83% of Mitel Networks employees look forward to interacting with their team every day
- Mitel Networks employees never get valuable feedback on how to improve at work
- 60% of Mitel Networks employees call their work environment positive
Q&A With Mitel Networks Employees
IDX: 0 TOT: 55
What's the company culture like at Mitel Networks?
"High" corporate environment. They do not do/act as they say.
Superficial.
Right now - it's kind of struggling. The company is investing in creating a better culture for employees, but they haven't really rolled much out as of yet.
What are you most excited about working at Mitel Networks?
Free covered parking. Fairly descent cafeteria in Plano office building.
Not applicable.
I wouldn't say it excites me, but the executive management team actually makes an effort to be in our office (which is pretty far from the main US office in Kanata) and interact with us, which was not the case with our previous management before we were acquired last year.
What's the office vibe like at Mitel Networks?
Top Employee Response
Like a tomb or mausoleum...death is always around the corner. Some good people, but often churn through.
Depending on your floor at the "Palace at Dallas" 6th floor vibe is like a Mausoleum. Full of people quietly working to keep their heads down. Depressingly oppressive in a non-overt way. Life sparks occasionally, but typically a gopher town. 5th floor still quiet and corporate, however, there seems to be more pockets of life in some areas. It feels "lighter" on this floor. Nice facilities, decent in-house deli with lackluster vibe that feels old and stodgy.
This depends on your office and department as well. Some are very laid back and casual, others are more buttoned-up and conservative.
What's the work from home policy like at Mitel Networks?
Limited. Preference is to be in office. Varies by manager discretion.
Subjective...some folks have the option while the majority must be in the office. Ironic for a company that develops communication systems that are meant for remote/mobile companies.
Some remote opportunities. You would think that since Mitel is a collaboration and communications company they would use their own products to enhance work-from-anywhere. Still struggling with " I've got to see you in the office so I know you're working" mentality.
What is the daily attire at Mitel Networks?
Business casual
Business Casual
Again, depends on the office. Old ShoreTel offices allowed jeans, can't speak to the Mitel offices.
How does Mitel Networks measure success and growth in the Marketing department?
What have you done for me lately
Subjective. Goals for reviews are subjective and can change on you any time.
Group/individual goals set at the beginning of the year. No consistent application of success measurement--subjective to each individual's "role" Typical quarterly touchpoints and regularly scheduled one-on-one's
How does Mitel Networks handle HR issues?
Top Employee Response
Passive-aggressive - your manager is the first line to deliver HR issues and you're expected to use that channel and HR tags in to deliver the "coup de grace"
HR is pretty inconsistent. Some HR reps will throw you under the bus or paint a target on your back, while others are more diplomatic and interested in protecting employees who make complaints in good faith.
At will employment. Progressive documentation and then termination.
How innovative is Mitel Networks?
Not very...growth through acquisition still challenging as product life cycle management is divided into legacy systems and new mobile enabled Saas solutions.
Trying, but it better make a profitable return. Mitel won't be first to market anything.
They do a lot of the things their counterparts do, but right now doesn't really seem to be doing anything that's unique and forward thinking.
How long after an interview at Mitel Networks does it take to hear back?
2 weeks of they like you
Again, fairly quick process from app to interview to decision usually with a month time-frame for all that to occur
How long does it take to hear back after applying to Mitel Networks?
2-4 weeks
Right away if you're on their radar. Hiring managers review applications that have passed HR screen for minimum position requirements. Same day if your family or know an insider.
How hard is it to get promoted at Mitel Networks?
Top Employee Response
Easy if your "family"
Very difficult, unless your a star performer and have an executive sponsor helping you along the way. Still very much the good ol' boy network.
How are the healthcare options at Mitel Networks?
2 standard choices, high deductible ppo and high ded with HSA
Standard options - high/med/low deductible plans through BCBS
What is the match of the 401(k)
3% up to your 6%
up to 3% match
What kind of interview questions do they ask when hiring someone in the Marketing department at Mitel Networks?
Behavioral based
What song would you pick for Karaoke and why?
What's the internship program like at Mitel Networks?
Smoke if you got'em. They love interns-- low cost skilled labor. Offer to hire at same intern rate for permanent
Paid internship program seems to be reimbursed at a higher rate than other internships. Not typically advertised and limited recruiting at targeted local universities.
How are the vision insurance options at Mitel Networks?
Yes
Again, pretty standard - high/low deductible programs available through a managed vision network organization i.e. Superior Vision
What is the best perk or benefit that Mitel Networks offers?
Free parking and coffee.
In Plano office--access to free Gym on property
How are the dental insurance options at Mitel Networks?
Average
Pretty standard - two options: high/low deductible plans through a DMO (Dental Managed Organization). I can't remember if there was any company contribution towards dental insurance.
What are company outings like at Mitel Networks?
Typical company outings are volunteer opportunities in the community. Departments and individuals plan impromptu and ad hoc events.
Other than department meals, there weren't any company sponsored ones.
What skills do you need to be successful in the Marketing department at Mitel Networks?
Project Management, Program Development and Wilderness Survival Skills.
Cunning collaboration, tough-skin and be able to vigorously defend your everything. Stay with the masses and don't get singled out.
How are layoffs handled in the Marketing department at Mitel Networks?
It's only business...it's not personal.
Not sure, as I haven't been around to experience any--however, several rounds happened prior to my arrival and I understand it wasn't handled very well. Big company with small company process and mind-set.
Why work for Mitel Networks?
Makes payroll, decent benefits, not a long tenure opportunity unless you're "family"
If you want to work for one of the larger telecom companies in the world but don't necessarily have the experience in the field to get hired somewhere else.
What's the pay like for Marketing roles at Mitel Networks?
Come on high. Raises are only for the chosen
Traditionally lower than market--but you must know your role and worth to negotiate appropriately.
What's the vibe like in the Marketing dept at Mitel Networks? How many hours are you working?
Micro managed. You make the call on hours just get goals done.
Laid back group of professionals. Set goals and achieve appropriately. 40 hour work.
How's the leadership on the Marketing team at Mitel Networks?
Engaged in micromanaging your work. Doesn't stand behind you only when pushing you under the bus. Most clueless and blatant favouritism.
Experienced, pragmatic and realistic.
Curious about what work's like at Mitel Networks?
Anonymously Ask Mitel Networks Employees Any Question
Should I work at Mitel Networks?
18% of Mitel Networks employees would encourage their friends to become coworkers, whereas 13% are neutral and 69% would not recommend working at Mitel Networks to their friends.
| 18% | Promoters |
|---|---|
| 13% | Passive |
| 69% | Detractors |
