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Mitel Networks Claimed Company
Mitel is a business communications company serving 75 million users in more than 100 countries, ranked #2 globally in enterprise unified communications. It offers organizations a choice of deployment — on-premise, private cloud, or integrated hybrid — and delivers AI-enabled communications experiences that allow organizations to maintain control over security, data residency, and operational resilience. Learn more at www.mitel.com or follow Mitel on LinkedIn.
Mitel has deep specialization in regulated and frontline-worker-heavy industries, including healthcare, financial services, government, hospitality, and education — sectors where one-size-fits-all platforms fall short. Its product portfolio includes voice, collaboration, and contact center solutions under the MiVoice, OpenScape, MiCollab, and Mitel CX brands, alongside Mitel Edge, an intelligent edge architecture for mission-critical and high-availability environments.
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Mitel Networks Company Culture
Mitel Networks Culture
This score is derived from employee ratings & reviewsN/A
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Top Rated Culture Dimensions
Manager
C-Perks & Benefits
C-Compensation
D+Environment
D+Happiness
D+Diversity at Mitel Networks
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Anonymously Rate Your Experience & Make Work BetterWomen at Mitel Networks
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Anonymously Rate Your Experience & Make Work BetterMitel Networks eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies
Recommend to a Friend?
-51
Mitel Networks employees are -51% more likely to recommend Mitel Networks as a great place to work
| 18% | Promoters |
|---|---|
| 13% | Passives |
| 69% | Detractors |
Working at Mitel Networks
Overall Company Culture at Mitel Networks
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMitel Networks Employee Reviews
Out of 39 Mitel Networks employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Mitel Networks improve their work culture.
| Positive Reviews | 56% |
|---|---|
| Constructive Feedback | 44% |
Positive Reviews From Mitel Networks Employees
- What did you like most about the interview process?Right questions asked, showing interest in the candidate, looking how they would fit with the team
- What did you like most about the interview process?Treat candidates with more respect
- What is most positive about the culture and environment at your company?The cool attitude is awesome! The culture to pivot as necessary is precious!
Constructive Feedback From Mitel Networks Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Consistent payment, achievable bonuses, not just when employees are leaving en masse
- What does the leadership team need to get better at?Listen to the people that live with your decisions, both customers and employees.
- What does the leadership team need to get better at?Treat employees as human beings
Mitel Networks Company Information
Mitel Networks Company Overview
Mitel is a business communications company serving 75 million users in more than 100 countries, ranked #2 globally in enterprise unified communications. It offers organizations a choice of deployment — on-premise, private cloud, or integrated hybrid — and delivers AI-enabled communications experiences that allow organizations to maintain control over security, data residency, and operational resilience. Learn more at www.mitel.com or follow Mitel on LinkedIn. Mitel has deep specialization in regulated and frontline-worker-heavy industries, including healthcare, financial services, government, hospitality, and education — sectors where one-size-fits-all platforms fall short. Its product portfolio includes voice, collaboration, and contact center solutions under the MiVoice, OpenScape, MiCollab, and Mitel CX brands, alongside Mitel Edge, an intelligent edge architecture for mission-critical and high-availability environments.
Mitel Networks was founded in 1972 and its current CEO is Mike Robinson. Since its inception 54 years ago, Mitel Networks has grown to 4000 employees.
Mitel Networks Mission, Vision & Values
Mitel Networks Mission & Values
Mitel is a global business communications company headquartered in Canada, ranked #2 in enterprise unified communications worldwide by Frost & Sullivan. With 75 million users across more than 100 countries, Mitel serves enterprise organizations in healthcare, financial services, government, hospitality, and education. Mitel provides on-premise, private cloud, and integrated hybrid communications platforms, delivering AI-enabled voice, collaboration, and contact center experiences that allow organizations to maintain control over security, data residency, and operational resilience. The company has deep specialization in regulated and frontline-worker-heavy industries, where control, continuity, and vertical-specific integrations are critical requirements. Its product portfolio includes the MiVoice, OpenScape, MiCollab, and Mitel CX contact center platform families, alongside Mitel Edge — an intelligent communications architecture that enables mission-critical workloads to run locally w
Sustainability and Corporate Social Responsibility at Mitel Networks
https://www.mitel.com/about/esg
Environment
We are conscious of the ongoing global climate crisis and are committed to creating a sustainable future by implementing measures to reduce our carbon emissions and promote sustainable practices throughout our supply chain.
Mitel’s Environmental Objectives are:
1. Mitel will publicize its ESG performance through an annual Corporate Social Responsibility (CSR) Report by end of 2023 based on Global Reporting Initiatives (GRI) Standard.
2. Mitel will report on its enterprise Greenhouse Gas emissions per the Carbon Reduction Plan (CRP) by June 30, 2023 (achieved).
3. Mitel has a long-term objective to become carbon neutral by 2050.
UK Carbon Reduction Plan
DMSZ Certificate Energy Management system ISO 500001:2018
UK Partner WEEE Directive
UK WEEE Directive Recycling Process
Mitel Environmental Management system ISO 14001:2015 certificate
Mitel Environmental Policy
Governance
We operate with the highest standards of ethics and transparency, within our business and in alignment with our stakeholders and partners to uphold all regulation and compliance policies.
Mitel Code of Conduct
Mitel Code of Conduct - DE
Mitel Code of Conduct - FR
Supplier Code of Conduct - EN
Supplier Code of Conduct - DE
Procurement Policy
Mitel Global Quality Management System ISO 9001: 2015 certificate
Ethics Hotline
RBA Membership Statement
Mitel UK ISO 20000-1 service management
Mitel UK ISO 27001 certificate
Hallbarhetsrapport Mitel Sweden AB 2024
| Headquarter | 4000 Innovation Dr Ottawa, OH K2K 3K1 Canada |
|---|---|
| Website | www.mitel.com/ |
| Founding Date | 1972 |
| Company Status | Private |
| Social Sites |
Mitel Networks Competitors
Mitel Networks competitors include RingCentral, 8x8, Microsoft, and Intermedia. Mitel Networks ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Mitel Networks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
While 80% of the global workforce operates on the front line, most enterprise communications investments remain desk-centric. Knowledge workers rely on video meetings and collaboration tools. Frontline and mobile workers depend on instant, voice-first communications built directly into critical operational processes. Contact centres operate as the first line of customer engagement — yet are often siloed from the rest of the enterprise. Mitel focuses on 100% of the workforce vs. sub-segment 20% of it (deskworkers only).
Mitel solutions serve where communications immediacy matters first- & frontline, government, military, education, financials services, manufacturing & others.
Mitel is selected as the enterprise tech influencer of the year
Mitel Networks Employees
Mitel Networks has 4000 employees. 23 employees at Mitel Networks have reviewed Mitel Networks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 23 Mitel Networks employees give their leadership a grade of D, or Bottom 15% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Mitel Networks are mostly dissatisfied with their total compensation at Mitel Networks, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Mitel Networks are not very pleased with their team. 23 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Mitel Networks are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Mitel Networks believe the environment at Mitel Networks is positive. Most Participants believe the pace of work at Mitel Networks is moderate. About 70% of the employees at Mitel Networks work 8 hours or less.
Overall, the employees at Mitel Networks are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Mitel Networks employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Mitel Networks report the work pace is moderate
Work Pace
A Day in the Life
83% of Mitel Networks employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Mitel Networks employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
60% of Mitel Networks employees call their work environment positive
Environment
Joining Mitel Networks - Employee Onboarding
The prevailing opinion from employees about joining Mitel Networks is that the company was very unprepared on their first day. Mitel Networks employees concluded that their overall onboarding experience was negative. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Mitel Networks KPIs and OKRs
Employees’ understanding of Mitel Networks' KPIs and OKRs is essential for its success. Out of 6 Mitel Networks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
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Mitel Networks CEO & Leadership
Mitel Networks CEO - Mike Robinson
Mitel Networks Leadership
The Mitel Networks Executive Team is rated a “D” and led by CEO Mike Robinson, Senior Vice President, Global Supply Chain & Operations Michael Wei, and Executive Vice President Bob Agnes
Mike Robinson CEO / President
Michael (Mike) Robinson is a telecom and infrastructure veteran with extensive operating experience as a CEO and CFO,... read more
Michael Wei Senior Vice President, Global Supply Chain & Operations
Michael Wei serves as the Senior Vice President, Global Supply Chain & Operations of Mitel. Michael started at Mitel in... read more
Bob DiGangi Sr. Regional Vice President
Bob DiGangi serves as the Sr. Regional Vice President of Mitel Networks.
Jon Brinton Senior Vice President Global Cloud Operations and General Manager Contact Center Solutions
Jon Brinton serves as the Senior Vice President Global Cloud Operations and General Manager Contact Center Solutions of... read more
Peter Polizzi SVP, Global Technical Field and Cloud Operations
Peter Polizzi serves as the SVP, Global Technical Field and Cloud Operations of Mitel Networks.
Paul Gregory Vice President, Total Rewards and Global HR Field Operations
Paul Gregory serves as the Vice President, Total Rewards and Global HR Field Operations of Mitel. Paul started at Mitel... read more
Dan Solito SVP, Global Business Operations
Dan Solito serves as the SVP, Global Business Operations of Mitel. Dan started at Mitel in Oct of 2017. Dan currently... read more
John Buszka Vice President, Global Business Operations
John Buszka serves as the Vice President, Global Business Operations of Mitel. John started at Mitel in Nov of 2017.... read more
Mitel Networks Salaries
How much does Mitel Networks pay?
How much do people at Mitel Networks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Mitel Networks is $118,277, or $56 per hour, while the estimated median salary is $115,415, or $55 per hour.
At Mitel Networks, the highest paid job is a Director of Sales at $206,857 annually and the lowest is an Admin Assistant at $46,523 annually. Average Mitel Networks salaries by department include: HR at $111,104, Sales at $139,057, IT at $98,838, and Business Development at $115,803. Half of Mitel Networks salaries are above $115,415.
14 employees at Mitel Networks rank their Compensation in the Bottom 25% of similar sized companies (based on 51 ratings) while 13 employees at Mitel Networks rank their Perks And Benefits in the Bottom 35% of similar sized companies (based on 17 ratings).
Salaries contributed from Mitel Networks employees include job titles like Senior Developer, Senior Marketing Manager, Marketing Manager, and Content Strategist. Comparably data has a total of 3 salary records from Mitel Networks employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $92k | $92k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $170k | $170k | 50th Percentile |
67th Percentile $224k | $224k | 67th Percentile |
83rd Percentile $242k | $242k | 83rd Percentile |
100th Percentile $284k | $284k | 100th Percentile |
$118,277*
Average Compensation
$115,415*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Mitel Networks Salaries by City
Mitel Networks Salaries by Department
Diversity & Inclusion at Mitel Networks
The Diversity score provides insights into how diverse employees feel and rate their work experience at Mitel Networks across various culture dimensions.
https://www.mitel.com/about/esg,Environmental, Social and Governance,At Mitel we believe we have a responsibility to positively contribute to creating a more sustainable world.,Aligned with our corporate values we are committed to achieving environment, social and governance goals that benefit people, the planet, and our business. Mitel continues to work towards these areas of focus, with each goal reflecting the direction of our evolving business and driving change that is good for all.,Mitel Corporate Social Responsibility (CSR), ,,We are thrilled to announce the release of our latest ESG (Environmental, Social, and Governance) report. This comprehensive document reflects our commitment to transparency, sustainability, and positive impact.,,Dive into the details of our initiatives, achievements, and ongoing efforts.
Ranked Culture the Highest
Ranked Culture the Lowest
Mitel Networks Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Legal Assistance
- Work From Home Policy
Mitel Networks PTO
Mitel Networks' PTO and Vacation policy typically gives 20-30 days off a year with 75% of employees expected to be work free while out of office. Paid Time Off is Mitel Networks' 2nd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Mitel Networks' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
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Mitel Networks Careers
Mitel Networks Jobs
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Overview of Candidates Interested in Mitel Networks on Comparably
Candidates By Department
All Industries | 33% | |
|---|---|---|
HR | 33% | |
IT | 33% |
Candidates By Location
Boston | 33% | |
|---|---|---|
Seagoville | 33% | |
Cleveland | 33% |
Frequently Asked Questions regarding Mitel Networks
What is Mitel Networks address?
Mitel Networks location is at 4000 Innovation Dr
What is Mitel Networks eNPS?
The eNPS for Mitel Networks is -51
What is the salary for Sales Rep in Mitel Networks?
Sales Rep average salary in the US is 120k
What are the salaries in the Sales in Mitel Networks?
The average salaries for Sales in Mitel Networks is 139k
How many employees work in Mitel Networks?
Mitel Networks has 4000 employees
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