MultiCare Health System Culture | Comparably
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MultiCare Health System Claimed Company
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. read more
EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
1131

MultiCare Health System Company Culture

MultiCare Health System Culture

This score is derived from employee ratings & reviews
2.5/5
MultiCare Health System's Overall Culture is rated D

Top Rated Culture Dimensions

MultiCare Health System CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
William Robertson MultiCare Health System's CEO
William Robertson
55 /100

Diversity at MultiCare Health System

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at MultiCare Health System have rated CEO Rating, Outlook, and Team as the highest categories they have scored

Women at MultiCare Health System

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at MultiCare Health System have rated Happiness, Environment, and Perks And Benefits as the highest categories they have scored

MultiCare Health System eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-25

MultiCare Health System employees are -25% more likely to recommend MultiCare Health System as a great place to work

29%Promoters
17%Passives
54%Detractors

Working at MultiCare Health System

Working at MultiCare Health System is rated below average by 118 employees, across various culture dimensions. MultiCare Health System employees rate Office Culture highest among all categories, and think that Meetings and Outlook have the most room for improvement, putting MultiCare Health System’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Seattle. See below in detail how working at MultiCare Health System was rated by employees.

Overall Company Culture at MultiCare Health System

D

Overall Company Culture at MultiCare Health System is rated D

Last updated 2 months ago

Bottom
15%

MultiCare Health System ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 118 Employees

View Results
0
20
40
60
80
100
Customer Support
73
Customer Support73
Operations
53
Operations53
Admin
49
Admin49

MultiCare Health System Employee Reviews

Out of 121 MultiCare Health System employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping MultiCare Health System improve their work culture.

69%
31%
Positive Reviews69%
Constructive Feedback31%

Positive Reviews From MultiCare Health System Employees

  • What did you like most about the interview process?
    The first interview was virtual and I got to meet the immediate nurse who would be training me. The transfer interview was very informal
  • What are some of the best things about your team?
    The MAs, nurses and providers have been wonderful. It’s clear some of the providers no longer take pride in practicing good medicine due to burno
  • What is the best part about your compensation package?
    Tuition reimbursement, hourly wage, retirement

Constructive Feedback From MultiCare Health System Employees

  • What does the leadership team need to get better at?
    Transparency and caring about employees so they can better care for patients
  • What does the leadership team need to get better at?
    Employee engagement, compassion for employees and patients, operations to facilitate quality patient care
  • What needs to change to make the company culture better?
    My immediate coworkers are positive, management creates a very negative and hostile environment

MultiCare Health System Company Information

MultiCare Health System Company Overview

MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.

MultiCare Health System was founded in 1882 and its current CEO is William Robertson. Since its inception 144 years ago, MultiCare Health System has grown to 20000 employees.

MultiCare Health System Mission, Vision & Values

MultiCare Health System Mission Statement

Partnering for healing and a healthy future.

MultiCare Health System Vision Statement

MultiCare will be the Pacific Northwest’s highest value system of health.

MultiCare Health System Values

  • Respect
  • Integrity
  • Stewardship
  • Excellence
  • Collaboration
  • Kindness
Headquarter315 M.L.K. Jr Way
Tacoma, WA 98405
United States of America
Websitemulticare.org/
Founding Date1882
Company StatusPrivate
Jobsjobs.multicare.org/
Social Sites

MultiCare Health System Competitors

MultiCare Health System competitors include CHG Healthcare, Virginia Mason Franciscan Health, Stanford health care, and HomeHero. MultiCare Health System ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how MultiCare Health System compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    CHG Healthcare's Logo
    CHG Healthcare
    4.8/5
  2. #2
    Virginia Mason Franciscan Health's Logo
    Virginia Mason Franciscan Health
    3.5/5
  3. #3
    Stanford health care's Logo
    Stanford health care
    3.4/5
  4. #4
    HomeHero's Logo
    HomeHero
    3.2/5
  5. #5
    MultiCare Health System's Logo
    MultiCare Health System
    2.5/5
  • Learn more and explore career opportunities at jobs.multicare.org
  • Culture Video

MultiCare Health System Employees

MultiCare Health System has 20000 employees. 118 employees at MultiCare Health System have reviewed MultiCare Health System across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 118 MultiCare Health System employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at MultiCare Health System are mostly dissatisfied with their total compensation at MultiCare Health System, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MultiCare Health System are generally satisfied with their team. 118 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at MultiCare Health System are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MultiCare Health System believe the environment at MultiCare Health System is positive. Most Participants believe the pace of work at MultiCare Health System is comfortably fast. About 51% of the employees at MultiCare Health System work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MultiCare Health System are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
MultiCare Health System employees generally work 9.6 hrs a day
Work Hours
A Day in the Life
Employees at MultiCare Health System report the work pace is comfortably fast
Work Pace
A Day in the Life
82% of MultiCare Health System employees look forward to interacting with their team every day
Coworkers
A Day in the Life
MultiCare Health System employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
53% of MultiCare Health System employees call their work environment positive
Environment

Joining MultiCare Health System - Employee Onboarding

The prevailing opinion from Comparably users in Seattle about their company is that it was very prepared on their first day. Seattle employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MultiCare Health System KPIs and OKRs

Employees’ understanding of MultiCare Health System's KPIs and OKRs is essential for its success. Out of 4 MultiCare Health System employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

MultiCare Health System CEO & Leadership

MultiCare Health System CEO - William Robertson

William Robertson MultiCare Health System's CEO
55 /100

William’s approval rate is lower compared to CEOs at similar sized companies, putting William in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Seattle. William Robertson’s employees rank MultiCare Health System in the Bottom 40% for Office Culture, in the Bottom 35% for Environment, and in the Bottom 35% for Professional Development. Robertson is generally unpopular with MultiCare Health System employees, but ranks especially low with Male employees, and by employees in the Operations department and employees with 1 to 3 Years experience. However, employees with 6 to 10 Years experience have a slightly more favorable view of the CEO. When compared to MultiCare Health System’s competitors, William Robertson ranks below both HomeHero CEO Kyle Hill and Stanford health care CEO David Entwistle.

MultiCare Health System Leadership

The MultiCare Health System Executive Team is rated a “D” and led by CEO William Robertson, Chief Finance Officer Justin Voelker, and SVP/Chief Executive - South Sound Region Tim Bricker

  • William Robertson  CEO / President

    William Robertson CEO / President

    William Robertson serves as the CEO / President of MultiCare Health System.

  • Justin Voelker Chief Finance Officer

    Justin Voelker serves as the Chief Finance Officer of MultiCare Health System. Justin started at MultiCare Health System... read more

  • Tim Bricker SVP/Chief Executive - South Sound Region

    Tim Bricker serves as the SVP/Chief Executive - South Sound Region of MultiCare Health System. Tim started at MultiCare... read more

  • Theresa Boyle Sr. Vice President

    Theresa Boyle serves as the Sr. Vice President of MultiCare Health System. Theresa started at MultiCare Health System in... read more

  • Casey Hossa Sr. Vice President and Chief Information Officer

    Casey Hossa serves as the Sr. Vice President and Chief Information Officer of MultiCare Health System. Casey started at... read more

  • Sarah Horsman senior vice president human potential

    Sarah Horsman serves as the senior vice president human potential of MultiCare Health System.

  • Eric Herman Physician Executive & VP - Clinical Integration

    Eric Herman serves as the Physician Executive & VP - Clinical Integration of MultiCare Health System. Eric started at... read more

  • Florence Chang Executive Vice President & Chief Operating Officer

    Florence Chang serves as the Executive Vice President & Chief Operating Officer of MultiCare Health System. Florence... read more

  • JoEllen Vanatta System VP/ Chief Nurse Executive

    JoEllen Vanatta serves as the System VP/ Chief Nurse Executive of MultiCare Health System.

MultiCare Health System Salaries

How much does MultiCare Health System pay?

How much do people at MultiCare Health System get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MultiCare Health System is $125,462, or $60 per hour, while the estimated median salary is $134,608, or $64 per hour.

At MultiCare Health System, the highest paid job is a Group Engineering Manager at $308,425 annually and the lowest is a Secretary at $35,000 annually. Average MultiCare Health System salaries by department include: Finance at $95,351, IT at $124,932, Legal at $154,959, and Sales at $136,468. Half of MultiCare Health System salaries are above $134,608.

57 employees at MultiCare Health System rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 171 ratings) while 57 employees at MultiCare Health System rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 58 ratings).

Salaries contributed from MultiCare Health System employees include job titles like Jr Developer, Social Media Manager, Secretary, and Desktop Support. Comparably data has a total of 3 salary records from MultiCare Health System employees.

Last updated 2 months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$134k
$134k33rd Percentile
50th Percentile
$192k
$192k50th Percentile
67th Percentile
$240k
$240k67th Percentile
83rd Percentile
$305k
$305k83rd Percentile
100th Percentile
$308k
$308k100th Percentile
$125,462*
Average Compensation
$134,608*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MultiCare Health System Salaries by City

MultiCare Health System Salaries by Department

Explore MultiCare Health System Salaries

Diversity & Inclusion at MultiCare Health System

Diverse employees at MultiCare Health System score the company 51/100 across various culture categories, placing MultiCare Health System in the Bottom 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at MultiCare Health System across various culture dimensions.

Working to Create a True Sense of Belonging for All,At MultiCare, we believe that everyone should have the opportunity to live a healthy life free from racism, injustice, discrimination and violence. We believe all patients are deserving of care that is high quality, safe, equitable, compassionate and culturally sensitive. And we are committed to building a diverse workforce, as a diverse workforce benefits both employees and patients by offering an inclusive place to provide and receive care.,,Our Workforce,At MultiCare, we are committed to building a diverse workforce. Fostering a diverse workforce benefits both employees and patients by offering an inclusive place to provide and receive care. People from different backgrounds serve in a number of roles in our facility. While we may come from different experiences, we all share the same goal of providing high quality patient care.,,Equal Opportunity,We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.,,If you are a job applicant who requires reasonable accommodation in the job application process, please contact [email protected].,,Employee Programs,Racism and discrimination have no place in our health system. That’s true for our relationships with our patients and that’s true for our relationships with our colleagues. MultiCare has developed a number of education programs for our employees so they have the tools they need to care for all our patients in a compassionate and respectful manner. Those programs include:,,The Belonging Program,As part of the discussions about equity, diversity, inclusion and belonging that our organization has been engaged in, we have begun developing a more comprehensive Belonging Program. This program will serve as an overall guide to our organization as we travel on our Belonging Journey, with a special focus on our employees.

Ranked Culture the Highest

Women 73/100
Department - Customer Support
Men 51/100
Department - Operations
Diverse Employees N/A/100

Ranked Culture the Lowest

Women 49/100
Department - Admin
Men N/A/100
Diverse Employees N/A/100

MultiCare Health System Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

MultiCare Health System PTO

MultiCare Health System's PTO and Vacation policy typically gives 15-20 days off a year. MultiCare Health System's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals100%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

MultiCare Health System Careers

MultiCare Health System Jobs

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H1B Visa

In 2019, MultiCare Health System applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

MultiCare Health System has a total of 20000 employees

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let MultiCare Health System Know You Want To Work There

Overview of Candidates Interested in MultiCare Health System on Comparably

Candidates By Department

All Industries
36%
IT
29%
Customer Support
14%
Sales
7%
Finance
7%
Other
7%

Candidates By Location

Tacoma
21%
Akron
14%
Seattle
14%
Trenton
7%
University Place
7%
Other
36%

Frequently Asked Questions regarding MultiCare Health System

What is MultiCare Health System address?

MultiCare Health System location is at 315 M.L.K. Jr Way

Who is the CEO of MultiCare Health System?

MultiCare Health System CEO is William Robertson, their score by employees is 55

What is MultiCare Health System eNPS?

The eNPS for MultiCare Health System is -25

What is the salary for QA in MultiCare Health System?

QA average salary in the US is 104k

What are the salaries in the Operations in MultiCare Health System?

The average salaries for Operations in MultiCare Health System is 92k

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