D
55/100
National Vision, Inc. (NVI) is the fourth largest optical retailer in the United States, operating over 700 retail locations in 43 states read more
National Vision Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The way I make my customers happy
Helping people see better and making long term connections
Helping people see again without breaking the bank.
Helping customers without costing them a fortune
providing excelent custmer services to the patients.
Review from Sales Dept
Helping people with their eyecare
being able to help people find glasses and be able to see once they get their glasses.
Review from Sales Dept
Meeting different people and the people I work with
Happy customers, educating customers. Knowing I made a difference
Going home to see my family
My great staff and management
Review from Customer Support Dept
I love what I do I like the patients histories sometimes they are really funny
Review from Sales Dept
Helping people see and look good
What's going wrong and how can it be improved?
Employees need to be valued and respected above the management and money being made by commission.
'Patients' are to be treated like cattle. Herd as many of them through as fast as you can, regardless of the health or well-being.
Communication listening to complaints from employees
Poor quality turn around time to long
Review from Customer Support Dept
Have better quality materials. Have better quality UPPER management. Their systems and models are archaic and embarrassing compared to other companies. Get with the times on technology especially.
Review from Sales Dept
Pay me more. Teach the leads how to lead. Teach maintenance how to maintain.
Better communication and connection between upper and lower management. More appreciation of staff and lower level management. Focus on the customer needs over the bottom line in numbers. Do what’s right for the custom
Review from Customer Support Dept
Poor management, bad employees. No work ethic
Review from Sales Dept
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