Working At Navy Federal Credit Union - Ask a Question | Comparably
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Navy Federal Credit Union Claimed Company
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more
EMPLOYEE
PARTICIPANTS
366
TOTAL
RATINGS
3207
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Q&A With Navy Federal Credit Union Employees

Would you like to be a part of an exciting, collaborative environment—where every day is different? We promote collaboration, camaraderie and fun. And, most importantly, we celebrate our team members’ successes and reward them for their achievements. Innovation awards Superior performance awards Years of service awards and more

How employees describe working at Navy Federal Credit Union

Dietrich cut all employee bonuses by instituting a structure relying on non-definable metrics. We used to have a hard set of numbers that gave a bonus structure and now its "measured" in "impact". Dietrich changed our policy of free expedited debit card replacement when a member was compromised

Posted 17 days ago

Its an okay comanpany to worl for

Posted 23 days ago

In order to improve they would have to steal less money from veterans and military families

Get all new managers and customer service people what you have currently is atrocious and incompetent at best

You are accountable for the information that your employees give to your customers. Honor it, even if it is at your expense.

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What it's like to work at Navy Federal Credit Union

  • Navy Federal Credit Union employees generally work 8.9 hrs a day
  • Employees at Navy Federal Credit Union report the work pace is comfortably fast
  • 74% of Navy Federal Credit Union employees look forward to interacting with their team every day
  • 50% of Navy Federal Credit Union employees report they are happy with their work life balance
  • Navy Federal Credit Union employees typically get valuable feedback on how to improve at work Once a month
  • 69% of Navy Federal Credit Union employees call their work environment positive

Q&A With Navy Federal Credit Union Employees

If you could make changes, how would you improve the culture at Navy Federal Credit Union?

Asked to all employees at Navy Federal Credit Union

  • I've never seen a male employee at Navy Federal Credit Union. I'm not sure if men don't apply for jobs there or what accounts for the lack of males but it would be nice to see one there.

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What should I wear for an interview at Navy Federal Credit Union?

Asked to all employees at Navy Federal Credit Union

  • Guys: suit and tie/Girls: slacks or skirt with blazer. Professional looking hair and natural nails/makeup. No crazy colors of clothing or hair, and no piercings.

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How can I get my W2

Asked to the HR Department at Navy Federal Credit Union

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I am male, and I have shoulder length hair. I cannot find anything online about Navy Federal's policy regarding hair length. Are male employees allowed to have long hair, or is it required to be short?

Asked to all employees at Navy Federal Credit Union

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I recently had an interview for an online MSR from home. Are you allowed to have died hair since it’s from home?

Asked to all employees at Navy Federal Credit Union

What do employees at Navy Federal Credit Union think about their benefits?

Aggregated Employee Answer on Comparably

  • Navy Federal Credit Union employees rate their overall benefits an A and most of them think the perks are Good. 80% of Navy Federal Credit Union employees say they are satisfied with their benefits. The majority of employees also get 20-30 days of paid vacation, and most of the employees believe the cash value of their benefits is $1500 - $2500/mo.

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How's career growth and advancement at Navy Federal Credit Union?

Aggregated Employee Answer on Comparably

  • 60% of the same employees also feel like Navy Federal Credit Union is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Navy Federal Credit Union.

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What's the pay like for employees at Navy Federal Credit Union?

Aggregated Employee Answer on Comparably

  • Navy Federal Credit Union employees rates their pay and overall compensation a B+ or 74/100. 62% of employees believe they are paid fairly and 82% of employees get raises every year.

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Should I work at Navy Federal Credit Union?

55% of Navy Federal Credit Union employees would encourage their friends to become coworkers, whereas 15% are neutral and 30% would not recommend working at Navy Federal Credit Union to their friends.

25
eNPS Score
55%Promoters
15%Passive
30%Detractors

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