NCR Corporation Employee Reviews
Out of 287 NCR Corporation employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping NCR Corporation improve their work culture. The Sales team, with 95% positive reviews, reports the best experience at NCR Corporation compared to all other departments at the company. The Operations team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from IT Dept
cOMMUNICATION IS HORRIBLE. hELP DESK IS GOOD, BUT NOTHING ELSE
Review from Customer Support Dept
What do you like best about the leadership team?
Knowledgeable, informative, team player, helpful, compassionate
Review from Customer Support Dept
Unreachable goals and meaningless expectations
Dont know then all. They just send me out on assignments. Communications with problems with expense reports etc are horrible. They do not supply with phone numbers that are critical.
Review from Customer Support Dept
commitment to become a better product
Always willing to share knowledge and provide further growth opportunities
What does the leadership team need to get better at?
Providing genuine feedback and not using harsh criticism or shaming as a way to "help you improve".
Need better Communications. Better reword system for employees.
They constantly change direction all the time
Micro-management makes this job unbearable and the addition of side-work misdirects focus from the job you were hired for.
Respect for employees needs to drastically improve
What is the best part about your compensation package?
anything over 40 hrs pay double time
Review from Customer Support Dept
Good health coverage, hsa, stock
free money deposited in to an HSA and you dont have to put in anything.
Expensive healthcare choices for employees
Health insurance and 401k matching
Why do you feel undervalued and what would make you feel better about your compensation?
Equal salary is comparable roles based on experience
yes, compensation interms of salary is the worst part
Review from IT Dept
Reword for hard work. Raise to keep up with inflation.
As a dedicated employee of 25 yrs my pride and respect has dwindled to a point where i feel im just a number with a target on my back
The market speaks for itself, aslong as there glassdoor and sites such as this one you will know your fair market value for your position and a good bit of us are grossly underpaid. All we need is market value compensation or close to it.
What are some of the best things about your team?
helpful, smart, friendly, know their job
Review from Customer Support Dept
We are friendly and helpful to each other
I dont know enough to answer this. I am sent out alone on assignments each day. currently have no time off & cannot attend any teams meetings to know anything.
Review from Customer Support Dept
Comradery and knowledge sharing and willingness to look past obstacles and perform for clients and shareholders.
teaching, supporting and educating the unknowns
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
Care about your job a bit more
Be friendly and to each other and work as a team
Review from Customer Support Dept
Management needs to balance work loads. Cronyism ramped in company
better communication. understanding we are on the same team
Fewer meetings, get rid of dead weight.
Review from Engineering Dept
What is most positive about the culture and environment at your company?
They pay on time every time . Thats it .
Great fun like to joke but also serious when required.
The team cheearful and always ready accept challenges
Flexibility in work and more options to explore new roles
Relaxed atmosphere. Nothing more to say.
What needs to change to make the company culture better?
Senior leaders at all functions need to the front line and clients to hear how things really are with the clients perceptions of our product and delivery.
There's too much of 'not my responsibility'. If the different subdivisions worked more as one team, and less as 'this is my corner that I work in' then we could actually accomplish a lot more. There's too much internal back and forth.
Review from Sales Dept
Value employees. Give them a place to feel worthy (awards, titles, increases)
Review from Marketing Dept
Get rid of the dead wood.
transparency and communication, also accountability. managers need to be more informed. for instance, if you ask a manager to explain the compensation to you, most can't
What did you like most about the interview process?
question were based on the job
Review from Customer Support Dept
Awesome and ready to work with anyone
Review from Customer Support Dept
Asking useful questions and being understanding about Military scheduling
It was predictable and interviewers were timely.
The question was well designed to scrutinize knowledge about the process in short words
What would you improve about your company's interview process?
More friendly to applicants .
Provide more information about the position and what you're interested in hiring
Review from Marketing Dept
Tell the truth about the position being offered
Review from Engineering Dept
No, interview questions doesn't relate with the work that we do here!
Review from IT Dept
What makes you most happy at work?
no micro management work alone. plan my own schedule
Review from Customer Support Dept
Good reviews, steady increases in pay yearly, flexibility to work remotely.
Being useful and making people happy that I fixed their issue
Seeing teammates and clinets succeed and being acknowledged for thr hard work of our team
Getting the equipment running good for the customers to minimize downtime for them. When we all do what were supposed to (and when the machines cooperate) things fall into place and we all win and the day goes very smoothly.
What's going wrong and how can it be improved?
I want to warn people that NCR will open credit cards on employee's name and left you with debt to pay when you leave the company It happend to me and now I am stuck with NCR's debt in a credit card they open in my name to run their business and my credit score gone to the floor
Processes are always slow and everything is old school with little improvements.
Balance work loads, fix poor systems and update laptops.
Communication and trust is really important between customers internal and external
Properly staff the teams, stop burning out the rock star employees, and reinvent all business processes from the client backwards into NCR. Focus on speed and accuracy of execution, and for God Sakes hold accountability within the business teams.
What do you like best about your company?
I like the reputation it had made in the past. I hope it will stay like that forever.
Review from Engineering Dept
nothing, restriction to your work and restriction to jobs is the policy
Review from IT Dept
Pay
Review from Marketing Dept
What would you most like to see improved at your company?
More Diversity. It feels like India. Over 75% people I see are Indian.
Review from Engineering Dept
Restriction to change their interested fields must be changed
Review from IT Dept
Hours
Review from Marketing Dept
Future-focused innovative mentality
Review from Product Dept