NetraDyne NPS & Customer Reviews | Comparably
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NetraDyne
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About NetraDyne's Brand

Creating Solutions to real world problems using Computer Vision and Deep Learning Technologies.

Brand at a Glance

5/5
Product Quality
4/5
Pricing

NetraDyne NPS

NetraDyne's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether NetraDyne's customers would recommend using the product based on a scale of -100 to 100.

NetraDyne Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
NetraDyne Overall NPS

NetraDyne NPS Trend

-100
-50
0
50
100
Feb 2023
0
Feb 20230

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

NetraDyne Product Quality

5/5

NetraDyne has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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NetraDyne Product Information

NetraDyne’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://www.netradyne.com
Company Size
1-10 Employees

Industry

Tech
Hardware and Devices
SaaS

NetraDyne Pricing

NetraDyne ROI & Value For Money

4/5

NetraDyne has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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NetraDyne Customer Satisfaction (CSAT)

NetraDyne Customer Satisfaction (CSAT) Score

100 / 100

NetraDyne has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied0%
Satisfied100%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

NetraDyne as an Employer

2.3/5

NetraDyne has a 2.3/5 stars for its overall company culture rated by their employees

  NetraDyne CEO
bottom
5%
CEO of NetraDyne

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

NetraDyne scored a 0 for Net Promoter Score and a -54 for Employee Net Promoter Score. NPS gauges how likely a customer of NetraDyne would recommend the brand to a friend. ENPS measures how likely NetraDyne employees would recommend working at NetraDyne to a friend.

Net Promoter Score

0
NPS Score
0%Promoters
100%Passive
0%Detractors

Employee Net Promoter Score

-54
eNPS Score
17%Promoters
12%Passive
71%Detractors

Global Ranking Snapshot

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