NeuroPsychiatric Hospitals Employee Reviews
Out of 187 NeuroPsychiatric Hospitals employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping NeuroPsychiatric Hospitals improve their work culture. The Admin team, with 95% positive reviews, reports the best experience at NeuroPsychiatric Hospitals compared to all other departments at the company. The Operations team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They strive for perfection every day
Review from Customer Support Dept
They are trying to be better and listening more
Review from Operations Dept
Should take more advice from seasoned employees
They care about our patients and try to give us what we need to treat them
They don't just talk the talk. They walk the walk!
Review from Finance Dept
What does the leadership team need to get better at?
Caring about the quality of employees and listening to the ones with experience
Review from Customer Success Dept
The entire team needs to be replaced
The leadership team needs to get better at everything (leadership)
Orientation, education, professional behaviors, holding leaders accountable.
Care more about employees safety
What is the best part about your compensation package?
High pay and lot of perks. Core benefits are okay but pay day advances and discounts are great
Review from Operations Dept
NPH pays above market for many positions, but their time off policy is good. We get 21 days off a year, and we can use them however we want. Retirement match and a lot of fringe perks, too.
The zayzoom and prepaid option
It is competitive and a step above others I have been offered.
Review from Finance Dept
We are paid at or above market and have some good auxiliary benefits
Why do you feel undervalued and what would make you feel better about your compensation?
Unsure at the moment. Looking into other options
Tuition and the possibility of advancement.
Review from Customer Support Dept
Better pay, better bens, advancement.
Base your evals on what gets DONE and not what my education is versus other's education in leadership. Knowledge is taught (and forgotten), experience/wisdom is earned (lessons are learned, not forgotten).
Review from Admin Dept
Salary is not within market standards and additional tasks are added to my responsibilities w/o further compensation. No stock options or bonuses
Review from Operations Dept
What are some of the best things about your team?
Team work and willingness to help
Review from Customer Support Dept
They are always willing to help. some arent there for the right reasons but this patient population will expose that quickly
Review from Operations Dept
They are dedicated to patient care and love what they do. There are always going to be bad apples, but most of the people that work here are truly amazing and have a heart for our patients
Small but mighty and fully engaged.
Review from Finance Dept
They are dedicated to our patients and to each other
What do your coworkers need to improve and how could you work together better?
Teamwork and more staff. Not safe
Work as a team. Support each other.
A meeting where there is discussion and follow through.
I wish they would stay out the office and stay on the floor interacting with the patients more.
Communication, understanding, collaboration with every aspect of the job
What is most positive about the culture and environment at your company?
Structure and availability of hours
Review from Customer Support Dept
Just coming to work doing my part .
It's always great to see the positive outcomes of patients. There are some that can break your heart, but we are here to help patients get better
I enjoy that everything we do is focused on making life better for people
We have a number of good staff. That is the positive.
Review from Customer Support Dept
What needs to change to make the company culture better?
Better staffing and address safety issues
Terminate people who disrespect patients, take excessive breaks and stay on phones.
more help, more communication, more training, how about the leadership meet us.
All staff and departments need positive praise
Review from Operations Dept
the company needs to get back to putting the patient first, the staff second, and the overall dollar last
Review from Customer Success Dept
What did you like most about the interview process?
The tour of the facility. It wasnt open yet so I appreciated him taking me on the tour
Review from Customer Success Dept
The friendliness of the H.R
Review from Customer Support Dept
Everything explained by HR. Gregory
It was quick and well defined. I never had to guess and I heard back every step of the way
Review from Operations Dept
It focuses on experience and moves efficiently and quickly. The recruiting team was thorough and positive
What would you improve about your company's interview process?
Be more honest and think safety
For the hiring staff to be present. For them to keep track of documents given
Be more open about the expectations of the position. Open more about the exact pay and benefits of the position.
Review from Operations Dept
What makes you most happy at work?
Dealing with some of the patients
Seeing our patients improve and get their lives back
Review from Operations Dept
Seeing the patients get better
The people I work with and the opportunity to learn and do what I do best each day.
Review from Finance Dept
Building Rapport with coworkers and clients alike
What's going wrong and how can it be improved?
General vibes are bad and unsafe
They need to take training seriously and hire people with experience
What do you like best about your company?
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What would you most like to see improved at your company?
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