Newfold Digital Employee Reviews | Comparably
Newfold Digital Claimed Company
Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. read more
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EMPLOYEE
PARTICIPANTS
746
TOTAL
RATINGS
21592

Newfold Digital Employee Reviews

Out of 3669 Newfold Digital employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Newfold Digital improve their work culture. The Customer Support team, with 91% positive reviews, reports the best experience at Newfold Digital compared to all other departments at the company. The Admin team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

accountability, respect, honesty, fairness, skills

Review from Operations Dept

transparency, sense of urgency, and fairness

Review from Marketing Dept

Avoid unnecessary meetings, "one-sided" opinion, micromanaging

Review from Marketing Dept

Transparent and clear communication. Also caring more about the quality of the products, and the well-being employees, and less about profit.

Review from Engineering Dept

At par Salaries, keep focus on business goals, strategy for the company overall.

Review from Engineering Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

with all the clients we are handling we get low salary

Review from Marketing Dept

lowball, change of managers, undercompensated

Review from Operations Dept

No, not that I can think of.

Review from Design Dept

I believe they need to reevaluate the salary range for this position to better align with the current market, especially for tenured roles.

Review from Design Dept

I feel undervalued because I’ve been with the company for 10 years and have consistently contributed to the organization, but my current

Review from Design Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers should be straightforward in raising their concerns. They should talk by following the proper channel of communication.

Review from Customer Success Dept

Numerous instances of coworkers lacking integrity but there do not seem to be repercussions for actions after reporting to leadership. Coworker does not know material but leadership also does not so they do not know that coworker is not doing their job or how to check for it.

Review from Product Dept

I can't think of anything

Review from Marketing Dept

We are working remotely so not much really aside from the occasional chats

Review from Customer Support Dept

initiative about work, and lack of critical thinking skills

Review from Marketing Dept

What needs to change to make the company culture better?

Environment Reviews

better pay and allowances and good compensation

Review from Customer Support Dept

The company environment is good, but the salary is not.

Review from Admin Dept

Too much stuff to type

Review from Engineering Dept

Professionalism, less of boot licking, working for the growth rather than to impress, PMs are not taking risks, business has become stagnant, hire good folks. People who were literally 10x times more productive and had the business understanding were let go of.

Review from Engineering Dept

Make it a bit more upbeat

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Newfold Digital yet.
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What's going wrong and how can it be improved?

Outlook Reviews

change of managers, they don't care

Review from Operations Dept

the concerns were already raised multiple times but it seems like they don't really care

Review from Marketing Dept

Getting tired or traveling, hoping that WFH will soon be availble

Review from Design Dept

Stop cutting corners for bottom dollar, promote people who will actually improve things and who have integrity, hire more competent people, fire people that consistently show they don't know what they are doing, pay a fair wage, offer better benefits, stop settling for good enough.

Review from Product Dept

Listen Observe Investigate understand learn

Review from Customer Success Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Newfold Digital yet.
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Review Sentiment at Newfold Digital

88
88%
12
12%
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