Next Competitors | Comparably
Retailer of clothing, accessories, and home products. read more
EMPLOYEE
PARTICIPANTS
31
TOTAL
RATINGS
173

Next Competitors

Next competitors include H & M Hennes & Mauritz, Arcadia Group, Cato Corporation , Marks & Spencer and Citi Trends. Next ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Next compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
5th
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
3rd
Product Quality Score Comparison

Next Ranks 2nd in Product Quality Score

16 Customers rate Next's Product Quality Score a 3.9/5, which ranks it 2nd against its competitors, below Marks & Spencer.

  1. 1st
    Marks & Spencer
    4.2 / 5
  2. 2nd
    Next
    3.9 / 5
  3. 3rd
    H & M Hennes & Mauritz
    3.7 / 5
  4. 4th
    Cato Corporation
    3.4 / 5
  5. 5th
    Citi Trends
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Marks & Spencer85
2Next79
3H & M Hennes & Mauritz75
4Cato Corporation 69
5Citi Trends59
NPS Comparison

Next Ranks 3rd in Net Promoter Score

24 Customers rate Next's Net Promoter Score a 13, which ranks it 3rd against its competitors, below Marks & Spencer. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Next to a friend?”.

  1. 1st
    H & M Hennes & Mauritz
    100
  2. 2nd
    Marks & Spencer
    23
  3. 3rd
    Next
    13
  4. 4th
    Cato Corporation
    2
  5. 5th
    Citi Trends
    -32
NPS Comparison
RankCompany Score
1H & M Hennes & Mauritz100
2Marks & Spencer23
3Next13
4Cato Corporation 2
5Citi Trends-32
Pricing Score Comparison

Next Ranks 2nd in Pricing Score

15 Customers rate Next's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below H & M Hennes & Mauritz.

  1. 1st
    H & M Hennes & Mauritz
    4.5 / 5
  2. 2nd
    Next
    3.8 / 5
  3. 3rd
    Marks & Spencer
    3.8 / 5
  4. 4th
    Cato Corporation
    3.3 / 5
  5. 5th
    Citi Trends
    3 / 5
Pricing Score Comparison
RankCompany Score
1H & M Hennes & Mauritz90
2Next77
3Marks & Spencer76
4Cato Corporation 67
5Citi Trends61
Customer Service Comparison

Next Ranks 3rd in Customer Service

14 Customers rate Next's Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Marks & Spencer.

  1. 1st
    H & M Hennes & Mauritz
    4.5 / 5
  2. 2nd
    Marks & Spencer
    4 / 5
  3. 3rd
    Next
    3.6 / 5
  4. 4th
    Cato Corporation
    3.6 / 5
  5. 5th
    Citi Trends
    2.7 / 5
Customer Service Comparison
RankCompany Score
1H & M Hennes & Mauritz90
2Marks & Spencer80
3Next73
4Cato Corporation 72
5Citi Trends54
Overall Culture Score Comparison

Next Ranks 6th in Overall Culture Score

31 Employees rate Next's Overall Culture a 55/100, which ranks it 6th against its competitors, below Citi Trends. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    H & M Hennes & Mauritz
    88 / 100
  2. 2nd
    Arcadia Group
    70 / 100
  3. 3rd
    Cato Corporation
    68 / 100
  4. 4th
    Marks & Spencer
    67 / 100
  5. 5th
    Citi Trends
    55 / 100
  6. 6th
    Next
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1H & M Hennes & Mauritz88
2Arcadia Group70
3Cato Corporation 68
4Marks & Spencer67
5Citi Trends55
6Next55
eNPS Comparison

Next Ranks 5th in Employee Net Promoter Score

28 Employees rate Next's Employee Net Promoter Score a -43, which ranks it 5th against its competitors, below Citi Trends. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Next to a friend?”.

  1. 1st
    H & M Hennes & Mauritz
    67
  2. 2nd
    Cato Corporation
    -5
  3. 3rd
    Marks & Spencer
    -7
  4. 4th
    Citi Trends
    -35
  5. 5th
    Next
    -43
eNPS Comparison
RankCompany eNPS
1H & M Hennes & Mauritz67
2Cato Corporation -5
3Marks & Spencer-7
4Citi Trends-35
5Next-43
Gender Score Comparison
Not Enough Ratings To Rank Next
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Diversity Score Comparison
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