Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Nextiva Customer Support Department Culture
On Comparably 80 employees in Nextiva's Customer Support department have rated their company’s overall culture grade an A+ contributing a total of 3118 ratings. Most employees in Customer Support department have a minimum of 1 to 3 Years of work experience and have worked at Nextiva for Less than 1 Year. Customer Support employees rate the categories Team, Compensation, and Perks And Benefits the highest while rating Diversity, eNPS, and Retention the lowest.
Based on users who have contributed to ratings on Comparably the Customer Support department consists of 59% men and 41% women.
Other Departments at Nextiva
Office Culture at Nextiva Locations
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