Comparably Awards

Nextiva Claimed Company

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 538

TOTAL RATINGS: 18877

CEO: Tomas Gorny

eNPS at Nextiva

Nextiva's Employee Net Promoter Score (eNPS) is 77, as rated by 535 employees. Employee Net Promoter Score tracks Nextiva employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Nextiva to a friend? Today, 83% of Nextiva employees would encourage their friends to become coworkers, whereas 11% are neutral and 6% would not recommend working at Nextiva to their friends.

Last updated months ago.

Where This Score Ranks Nextiva's eNPS

TOP
5%
In the Top 5% of 2039 Similar Sized Companies on Comparably
TOP
10%
In the Top 10% of 47 Nearby Companies in Phoenix
1st
1st place versus 4 competitors rated on Comparably

Dec

Mar

May

Sep

Dec

Jan

Promoters
Passives
Detractors

Who Ranks Nextiva's eNPS the Highest?

Department - Design 100/100

Tenure - Less than 1 Year 100/100

Department - Business Development 96/100

Who Ranks Nextiva's eNPS the Lowest?

Gender - Non-Binary 0/100

Department - HR 54/100

Ethnicity - Asian or Pacific Islander 55/100

Nextiva eNPS At a Glance

Nextiva employees are more likely to recommend Nextiva as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Design department and employees who have been at the company Less than 1 Year provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Nextiva to a friend?” Based on 535 ratings, Nextiva ranks 1st place versus its 4 competitors and is right above Vonage.

Compared to other companies in Phoenix, Nextiva falls into the Top 10% of 47 companies. The last rating was provided months ago.