Comparably Awards

Nextiva Claimed Company

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 538

TOTAL RATINGS: 18877

CEO: Tomas Gorny

Nextiva's Management Ratings

Based on 1751 ratings, Nextiva employees rate their manager an "A+" or 95/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from Nextiva employee feedback to questions like “Do you feel comfortable giving your boss negative feedback?” and “Does your manager seem to care about you as a person?” Nextiva's management structure can vary according to department, and scores are broken out accordingly, with Product department ranking the managers the highest at 98/100.

Last updated months ago.

Where This Score Ranks Nextiva's Manager

TOP
5%
In the Top 5% of 2048 Similar Sized Companies on Comparably
TOP
5%
In the Top 5% of 48 Nearby Companies in Phoenix
1st
1st place versus 4 competitors rated on Comparably

Nov

Dec

Mar

May

Sep

A+95 / 100

Jan

Who Ranks Nextiva's Manager the Highest?

Department - Product 98/100

Department - Design 98/100

Department - Marketing 97/100

Who Ranks Nextiva's Manager the Lowest?

Gender - Non-Binary 75/100

Ethnicity - Native American 84/100

Department - Finance 89/100

Nextiva Manager At a Glance

Nextiva's Manager score is in 1st place compared to their competitors which include RingCentral, Vonage, 8x8, and Zendesk. Their competitor, RingCentral, is ranked right below Nextiva. The company is in the Top 5% of similar sized companies on Comparably.

At Nextiva, the Product department and the Design department feel the most supported and have the best experience with their manager. However, Non-Binary employees and Native American employees think differently and have the least favorable experience with their manager at Nextiva.