Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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Nextiva Company Culture
Nextiva Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.9/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Diversity
A+Environment
A+Executive Team
A+Nextiva CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Tomas Gorny
94 /100
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Diversity at Nextiva
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at Nextiva have rated Team, Manager, and Leadership as the highest categories they have scored
Women at Nextiva
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at Nextiva have rated Team, Leadership, and Manager as the highest categories they have scored
Nextiva eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
77
Nextiva employees are 77% more likely to recommend Nextiva as a great place to work
| 83% | Promoters |
|---|---|
| 11% | Passives |
| 6% | Detractors |
Working at Nextiva
Working at Nextiva is rated highly by 538 employees, across various culture dimensions. Nextiva employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Nextiva’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Phoenix. See below in detail how working at Nextiva was rated by employees.
Overall Company Culture at Nextiva
A+
Overall Company Culture at Nextiva is rated A+
Last updated months ago
Top
5%
Nextiva ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Nextiva Employee Reviews
Out of 1405 Nextiva employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Nextiva improve their work culture.
| Positive Reviews | 93% |
|---|---|
| Constructive Feedback | 7% |
Positive Reviews From Nextiva Employees
- What are some of the best things about your team?They are talented and smart.
- What are some of the best things about your team?They do their jobs and have fun
- What is most positive about the culture and environment at your company?The excitement around the growth happening
Constructive Feedback From Nextiva Employees
- What does the leadership team need to get better at?Transparency, honesty, communication, and planning.
- Why do you feel undervalued and what would make you feel better about your compensation?Timely market increases to reflect the position responsibilities.
- What do your coworkers need to improve and how could you work together better?being more supportive and inclusive. A lot of team members hold information to themselves it doesn't feel collaborative.
Nextiva Company Information
Nextiva Company Overview
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
Nextiva was founded in 2006 and its current CEO is Tomas Gorny. Since its inception 20 years ago, Nextiva has grown to 1601 employees.
Nextiva Mission, Vision & Values
Nextiva Mission Statement
Nextiva is the future-of-work software company that helps sales, service, and marketing teams achieve higher productivity and deliver better customer engagement. Nextiva’s cloud-based platform brings together business communications applications, intelligence, and automation to help companies build deeper connections with customers, and manage all conversations and relationships in one place.
Nextiva Values
- Caring
- Forward Thinking
- Simplicity
| Headquarter | 9451 East Vía de Ventura Scottsdale, AZ 85258 United States of America |
|---|---|
| Website | www.nextiva.com/ |
| Founding Date | 2006 |
| Tel | 800.799.0600 |
| Company Status | Private |
| Jobs | www.nextiva.com/company/careers.html |
| Social Sites |
Find out what it's like to work at our Scottsdale, AZ Headquarters!
We celebrated the end of Fiscal Year 2020 at Nextiva with a special 90 second rap - recapping the highlights, milestones, and achievements we celebrate with our customers, partners, and our team members. Cheers to a great 2020 for #TeamNextiva.
Are you ready for some football? The 2016 Amazing Bowl, Nextiva's annual flag football tournament, was bigger and better than ever with over 100 employees participating! Watch this highlight reel to see which team came out on top. https://www.nextiva.com/
Believe it or not, we’ve heard our company name pronounced some crazy ways over the years! Our team shares what they've heard--from the common to the outrageous.
Get an inside look into the culture at Nextiva. We foster an environment where people can be themselves, and we love to have fun at work. See why Nextiva is a great place to call home, and click here to join our team: http://bit.ly/Nextiva-Careers
Joining the Nextiva team is joining a supportive, thriving community. Regardless of your experience with sales or VoIP, Nextiva trains and encourages their salespeople to succeed. Earn unlimited commission, choose your own career path, and love where you work!
Tomas Gorny, our CEO, inspires Nextiva’s innovation and culture every day. We’re excited for what’s ahead and we made this video to thank our Prince of Technology.
Everyone has special holiday traditions - check out this video to hear about some of ours. Wishing you a warm and cheerful holiday season from the Nextiva Family!
Check out the incredible year we had here at Nextiva, and let's Build Amazing in 2018!
Nextiva Employees
Nextiva has 1601 employees. 538 employees at Nextiva have reviewed Nextiva across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 538 Nextiva employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Nextiva are extremely happy with their total compensation at Nextiva, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Nextiva are extremely happy with their team. 538 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Nextiva are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Nextiva believe the environment at Nextiva is positive. Most Participants believe the pace of work at Nextiva is extremely fast. About 80% of the employees at Nextiva work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Nextiva are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Nextiva employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Nextiva report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Nextiva have 1 meeting
Meetings
A Day in the Life
98% of Nextiva employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Nextiva employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
89% of Nextiva employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Nextiva employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
98% of Nextiva employees call their work environment positive
Environment
Joining Nextiva - Employee Onboarding
The prevailing opinion from employees about joining Nextiva is that the company was prepared on their first day. Nextiva employees concluded that their overall onboarding experience was positive. 83% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Nextiva KPIs and OKRs
At Nextiva 68% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Nextiva's KPIs and OKRs is essential for its success. Out of 483 Nextiva employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 451 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Nextiva CEO & Leadership
94 /100
Nextiva CEO Awards and Recognitions
Nextiva’s CEO Tomas Gorny started in this role in 2006. Tomas’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Phoenix. With a high CEO score, Tomas Gorny has won the Best CEOs for Women in 2022. Nextiva’s CEO is highly regarded especially by employees in the Business Development department, employees in the Communications department, and Native American employees. However, Non-Binary employees, employees in the HR department, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to Nextiva’s competitors, Tomas Gorny ranks right above 8x8 CEO David Sipes. Under Gorny’s leadership, Nextiva employee respondents are most happy about their Compensation and the company’s Environment. Work Culture and Professional Development are two areas, according to respondents, where Nextiva could stand to see real improvement.
Nextiva Leadership
The Nextiva Executive Team is rated an “A+” and led by CEO Tomas Gorny, Co-Founder & Chief Amazing Officer Tracy Conrad, and Chief Information Officer Josh Lesavoy
Tomas Gorny CEO / President
Tomas Gorny is a Polish-born American Entrepreneur. He is the co-founder, chairman, and CEO of UnitedWeb, a holdings... read more
Tracy Conrad Co-Founder & Chief Amazing Officer
Tracy is the Chief Amazing Officer and co-founder of Nextiva. He acts as the voice of the customer in the c-suite and is... read more
Josh Lesavoy Chief Information Officer
Josh joined Nextiva in 2007 and currently serves as Chief Information Officer. He is responsible for directing the... read more
Phil Steitz Chief Technology Officer
Phil joined Nextiva in 2019 as Chief Technology Officer, responsible for engineering Nextiva products. He has extensive... read more
Anne Brennan Chief Financial Officer
Anne joined Nextiva in 2019 as Chief Financial Officer, responsible for optimizing the company’s financial performance.... read more
Mark Green Chief People Officer
Mark Green joined Nextiva in 2019 as Chief People Officer. He is responsible for leading Nextiva’s people strategy and... read more
Marc Stoll President & Chief Operating Officer
Marc Stoll joined Nextiva in 2019 as President and Chief Operating Officer. He is responsible for leading Nextiva’s... read more
John Murphy General Counsel
John joined Nextiva in 2012 as General Counsel. In this role, John manages the legal functions for Nextiva, including... read more
Kim Lamont Chief of Staff
Kim Lamont joined Nextiva in 2011 and currently serves as Chief of Staff and Project Manager for the CEO. She serves as... read more
Diversity & Inclusion at Nextiva
Diverse employees at Nextiva score the company 85/100 across various culture categories, placing Nextiva in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Nextiva across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Nextiva Perks & Benefits
2025 Medical and prescription benefits 2025 Supplemental Benefits 2025 Additional Cigna benefits and resources 2025 Health Savings Account (HSA) 2025 Dental benefits 2025 Vision benefits - VSP 2025 Life insurance 2025 Disability benefits 2025 Dependent Care Flexible Spending Account 2025 LegalShield and IDShield 2025 Nextiva 401(k) Plan 2025 Zerigo - Skin health 2025 Time off benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Free Food
- Company Social Outings
- Legal Assistance
- Unique Office Space
Nextiva PTO
Nextiva's PTO and Vacation policy typically gives 20-30 days off a year with 98% of employees expected to be work free while out of office. Paid Time Off is Nextiva's 2nd most important benefit besides Healthcare when ranked by employees, with 20% of employees saying it is the most important benefit. Nextiva's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Nextiva Internship Program
Acquiring a position in Nextiva's Internship Program is generally somewhat difficult. Why intern at Nextiva? Employees are extremely happy at Nextiva and rate their office perks as fantastic. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Nextiva employees say they’re never bored at work. Additionally, 77% have developed close friendships with their co-workers.
How difficult is it to get an internship at Nextiva?
Engineering
Marketing
Customer Support
Very Difficult0%
Somewhat Difficult33%
Not Difficult0%
Difficult0%
Does Not Offer Internships67%
Answered by 3 Engineering Interns
Very Difficult0%
Somewhat Difficult100%
Not Difficult0%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Marketing Interns
Very Difficult0%
Somewhat Difficult67%
Not Difficult0%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Customer Support Interns
Frequently Asked Questions regarding Nextiva
What is Nextiva address?
Nextiva location is at 9451 East Vía de Ventura
Who is the CEO of Nextiva?
Nextiva CEO is Tomas Gorny, their score by employees is 94
What are the salaries in Nextiva
The average salary for employees in Nextiva is 36000$
What is Nextiva eNPS?
The eNPS for Nextiva is 77
How many employees work in Nextiva?
Nextiva has 1601 employees
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