Optum Leadership Employee Reviews
What do you like best about the leadership team?
Don't see much. In meetings most of the time.
Review from Customer Support Dept
They care about patient experience
The leadership team is incredibly supportive
good management and happy people
My leadership team promotes growth and access along side company goals.
They stay mostly out of the way
My manager is always available and understanding.
Willing to try new approaches
Review from Product Dept
not much to say here. I don't love them
Supportive, look for opportunities for your growth
the leadership is great to work with and very understanding
Our leadership team is a caring group of people with experience in marketing and customer service. They care.
They are visible and interactive. They respond to requests quickly and do all they can for their teams
They are motivating and always available for a discussion.
No work pressure, work life balance
They are approachable and straightforward.
Empowering, encouraging and appreciate work life balance
They have built a culture of mutual trust and respect.
Very approachable and patient when you have questions
They are usually very approachable.
What does the leadership team need to get better at?
Actually lead, communicate, listen, adapt, plan/prepare, think, be better
Employee wants and needs and satisfaction
Treating their workers like people and not disrespcting them
Care about employees more than thier stock options
Communicaion, benefits, staffing, PTO, pay
Review from Operations Dept
Communication is lacking in certain areas
Understanding that the patients deserve quality care from happy and well educated nurses.
Caring about employees instead of lining their pockets by denying claims and overworking people for low pay.
Being fair. They kept raising the starting wage for my position but never updated my wage at that time. So, after being there 10 years, I was making less than someone who just started a week ago.
Review from Product Dept
Stop excessive layoffs. Value employees. Make data based decisions.
Review from Operations Dept
Leading in a nondiminuitive way
Review from Operations Dept
No pay raises in 3 years
Following up, responding to requests for info and or help. Being a leader outside of the 30 minute teams meeting window.
Being human. Communication needs to be better.
Be honest, act with integrity, and live in your values.
Work together, provide leadership and direction, and establish base line expectations