Optum Culture | Comparably
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Optum Claimed Company
Optum is a health services company offering technology services to other healthcare companies. read more
EMPLOYEE
PARTICIPANTS
682
TOTAL
RATINGS
4401

Optum Company Culture

Optum Culture

This score is derived from employee ratings & reviews
3.6/5
Optum's Overall Culture is rated C+

Top Rated Culture Dimensions

Optum CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Andrew Witty Optum's CEO
Andrew Witty
69 /100

Diversity at Optum

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at Optum have rated Team, Retention, and Environment as the highest categories they have scored

Women at Optum

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Optum have rated Team, CEO Rating, and Leadership as the highest categories they have scored

Optum eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies on Comparably

Recommend to a Friend?

6

Optum employees are 6% more likely to recommend Optum as a great place to work

43%Promoters
20%Passives
37%Detractors

Working at Optum

Working at Optum is rated average by 682 employees, across various culture dimensions. Optum employees are most satisfied about Environment, Manager, and Leadership categories, putting Optum’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Minneapolis. See below in detail how working at Optum was rated by employees.

Overall Company Culture at Optum

C+

Overall Company Culture at Optum is rated C+

Last updated 6 days ago

Top
50%

Optum ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 682 Employees

View Results
0
20
40
60
80
100
Marketing
96
Marketing96
Engineering
75
Engineering75
IT
71
IT71
Operations
65
Operations65
Product
61
Product61

Optum Employee Reviews

Out of 386 Optum employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Optum improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From Optum Employees

  • What makes you most happy at work?
    Seeing direct effects of things that i am able to contribute towards
    Posted 12 days ago
  • What do you like best about the leadership team?
    They care about patient experience
    Posted 12 days ago
  • What are some of the best things about your team?
    No meetings time to time, only teams information will be flowing site level

Constructive Feedback From Optum Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Higher annual salary, much better healthcare coverage.
  • What does the leadership team need to get better at?
    Actually lead, communicate, listen, adapt, plan/prepare, think, be better
  • What's going wrong and how can it be improved?
    There is no time to discuss issues

Optum Company Information

Optum Company Overview

Optum is a health services company offering technology services to other healthcare companies.

Optum Mission, Vision & Values

Optum Mission Statement

To help people live healthier lives and to help make the health system work better for everyone.

Optum Values

  • Integrity
  • Compassion
  • Relationships
  • Innovation
  • Performance
Headquarter11000 Optum Circle
Eden Prairie, MN 55344
United States of America
Websitewww.optum.com/
Tel +1-888-445-8745
Company StatusPrivate

Optum Competitors

Optum competitors include Vizient, Inc, Lumiata, Evidation Health, and Change Healthcare. Optum ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Optum compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Vizient, Inc's Logo
    Vizient, Inc
    3.8/5
  2. #2
    Lumiata's Logo
    Lumiata
    3.7/5
  3. #3
    Optum's Logo
    Optum
    3.6/5
  4. #4
    Evidation Health's Logo
    Evidation Health
    2.6/5
  5. #5
    Change Healthcare's Logo
    Change Healthcare
    2.6/5
  • Culture Video

Optum Employees

682 employees at Optum have reviewed Optum across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.

Overall, the 682 Optum employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Optum are not very pleased with their total compensation at Optum, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Optum are generally satisfied with their team. 682 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Optum are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Optum believe the environment at Optum is positive. Most Participants believe the pace of work at Optum is extremely fast. About 64% of the employees at Optum work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Optum are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Optum employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Optum report the work pace is extremely fast
Work Pace
A Day in the Life
79% of Optum employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Optum employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
40% of Optum employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Optum employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
73% of Optum employees call their work environment positive
Environment

Joining Optum - Employee Onboarding

The prevailing opinion from employees about joining Optum is that the company was very unprepared on their first day. Optum employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Optum KPIs and OKRs

At Optum 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Optum's KPIs and OKRs is essential for its success. Out of 2 Optum employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

Optum CEO & Leadership

Optum CEO - Andrew Witty

Andrew Witty Optum's CEO
69 /100

Andrew’s approval rate is just above average, putting Andrew in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Minneapolis. Andrew Witty is well regarded by employees for the Environment Optum offers, and ranks among the Top 20% of CEOs by employees in that category. Andrew is most liked by employees in the Marketing department and employees with 6 to 10 Years experience. However, Male employees have a slightly unfavorable view of the CEO. When compared to Optum’s competitors, Andrew Witty ranks just above Evidation Health’s CEO Deborah Kilpatrick. With Andrew’s leadership, Optum employee respondents are most happy about their Environment and Manager. Andrew was rated slightly below average for Office Culture.

Optum Leadership

The Optum Executive Team is rated a “C+” and led by CEO Andrew Witty, Vice President Of Software Engineering Harshil Patel, and Director DevOps Peter V

  • Andrew Witty  CEO / President

    Andrew Witty CEO / President

    Andrew Witty serves as the CEO / President of Optum.

  • Harshil Patel Vice President Of Software Engineering

    Harshil Patel serves as the Vice President Of Software Engineering of Optum (formerly Alere Wellbeing). Harshil started... read more

  • Peter V Director DevOps

    Peter V serves as the Director DevOps of Optum (formerly Alere Wellbeing). Peter started at Optum (formerly Alere... read more

  • Tim McAfee chief medical officer

    Tim McAfee serves as the chief medical officer of Optum.

  • Matthew Renfro Chief Product & Innovation Officer

    Matthew Renfro serves as the Chief Product & Innovation Officer of Optum (formerly Alere Wellbeing). Matthew started at... read more

  • Jeanie McCauley Regional VP Sales

    Jeanie McCauley serves as the Regional VP Sales of Optum (formerly Alere Wellbeing). Jeanie started at Optum (formerly... read more

  • John Holcomb Senior Vice President Prevention and Wellbeing

    John Holcomb serves as the Senior Vice President Prevention and Wellbeing of Optum (formerly Alere Wellbeing). John... read more

  • Jesse Grissom SVP Sales

    Jesse Grissom serves as the SVP Sales of Optum (formerly Alere Wellbeing). Jesse started at Optum (formerly Alere... read more

  • Theresa Holder Vice President - Veterans & Military Health BD

    Theresa Holder serves as the Vice President - Veterans & Military Health BD of Optum (formerly Alere Wellbeing). Theresa... read more

Optum Salaries

How much does Optum pay?

How much do people at Optum get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Optum is $117,617, or $56 per hour, while the estimated median salary is $110,711, or $53 per hour.

At Optum, the highest paid job is a Director of Sales at $231,128 annually and the lowest is a CS Rep at $47,496 annually. Average Optum salaries by department include: Legal at $125,429, Operations at $67,772, Business Development at $116,477, and Design at $120,849. Half of Optum salaries are above $110,711.

209 employees at Optum rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 623 ratings) while 203 employees at Optum rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 205 ratings).

Salaries contributed from Optum employees include job titles like Senior Developer, DevOps, Developer, and Senior UI/UX Designer. Comparably data has a total of 12 salary records from Optum employees.

Last updated 12 days ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$88k
$88k17th Percentile
33rd Percentile
$110k
$110k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$231k
$231k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$294k
$294k100th Percentile
$117,617*
Average Compensation
$110,711*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Optum Salaries by City

Optum Salaries by Department

Explore Optum Salaries

Diversity & Inclusion at Optum

Diverse employees at Optum score the company 66/100 across various culture categories, placing Optum in the Top 50% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Optum across various culture dimensions.

Ranked Culture the Highest

Women 96/100
Department - Marketing
Men 63/100
Department - IT
Diverse Employees 58/100
Department - Operations

Ranked Culture the Lowest

Women 61/100
Department - Product
Men 50/100
Department - Operations
Diverse Employees N/A/100

Optum Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Optum PTO

Optum's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Optum's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Optum's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Optum Careers

Optum Jobs

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Let Optum Know You Want To Work There

Overview of Candidates Interested in Optum on Comparably

Candidates By Department

All Industries
75%
Executive
25%

Candidates By Location

Minneapolis
50%
San Francisco
25%
Eden Prairie
25%

Frequently Asked Questions regarding Optum

What is Optum address?

Optum location is at 11000 Optum Circle

Who is the CEO of Optum?

Optum CEO is Andrew Witty, their score by employees is 69

What is Optum eNPS?

The eNPS for Optum is 6

What is the salary for HR Manager in Optum?

HR Manager average salary in the US is 119k

What are the salaries in the Customer Support in Optum?

The average salaries for Customer Support in Optum is 94k

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