Optum Employee Reviews
Out of 401 Optum employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Optum improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Optum compared to all other departments at the company. The Operations team offered the most constructive feedback, with 28% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
too many things to list
Posted 3 days ago
Actually lead, communicate, listen, adapt, plan/prepare, think, be better
Employee wants and needs and satisfaction
Treating their workers like people and not disrespcting them
Care about employees more than thier stock options
Why do you feel undervalued and what would make you feel better about your compensation?
women are paid less. There are retroactive pay cuts by managers. Completely unfair system based on whim of Med Director. Bonuses are archaic and unachievable.
Posted 3 days ago
Provide a merit increase somewhere in the very near future
Higher annual salary, much better healthcare coverage.
They refused to give me a raise when I moved because they stated that I was now at the pay cap for my new state despite me doing the same job. They continue to decrease employer contributions and increase my cost for benefits.
My pay rate is much less than the area normal. New emplyees are getting better offers
What do your coworkers need to improve and how could you work together better?
The coworkers are stuck. They are looking for other options.
Posted 3 days ago
To have support frim management to allow conversations. Management doesnt want us talking
We make the place work
One way meetings are ineffective.
Set a common goal that everyone can align towards
What needs to change to make the company culture better?
leadership to start with - there simply is not good leadership
Posted 3 days ago
change leadership member and require new face
Review from Operations Dept
Appreciation with recognition and respect.
Executive leadership needs to walk the talk - they say all the right things but their actions show that they don't really care about anything other than lining their own pockets at the expense of everyone and everything else.
What would you improve about your company's interview process?
So many things. There was essentially no time for a true interview.
Posted 3 days ago
Actually post all job openings and build up existing leaders instead of always hiring outside
Faster response time and be more transparent about the job
The interview process was too long. One of the people that was supposed to interview was laid off on the day of my interview.
Review from Operations Dept
Recruiters should contact the candidate if they are not going to show up for an interview
Review from Operations Dept
What's going wrong and how can it be improved?
Value the patient and not just the profit
Posted 3 days ago
There is no time to discuss issues
They dont treat the employees well at all
Help co workers grow and care
Update IT for customer satisfaction
What would you most like to see improved at your company?
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