Optum Employee Reviews
Out of 386 Optum employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Optum improve their work culture. The Operations team, with 72% positive reviews, reports the best experience at Optum compared to all other departments at the company.
What does the leadership team need to get better at?
Actually lead, communicate, listen, adapt, plan/prepare, think, be better
Employee wants and needs and satisfaction
Treating their workers like people and not disrespcting them
Care about employees more than thier stock options
Communicaion, benefits, staffing, PTO, pay
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Higher annual salary, much better healthcare coverage.
They refused to give me a raise when I moved because they stated that I was now at the pay cap for my new state despite me doing the same job. They continue to decrease employer contributions and increase my cost for benefits.
My pay rate is much less than the area normal. New emplyees are getting better offers
With education and experience I should be at 75k
Equal pay between men and women, clearly defined bonus targets
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
To have support frim management to allow conversations. Management doesnt want us talking
We make the place work
One way meetings are ineffective.
Set a common goal that everyone can align towards
Supervisors need to support their employees. Instead, I've repeatedly encountered actual hostility from supervisors with no desire to help employees succeed.
Review from Product Dept
What needs to change to make the company culture better?
change leadership member and require new face
Review from Operations Dept
Appreciation with recognition and respect.
Executive leadership needs to walk the talk - they say all the right things but their actions show that they don't really care about anything other than lining their own pockets at the expense of everyone and everything else.
What would you improve about your company's interview process?
Actually post all job openings and build up existing leaders instead of always hiring outside
Faster response time and be more transparent about the job
The interview process was too long. One of the people that was supposed to interview was laid off on the day of my interview.
Review from Operations Dept
Recruiters should contact the candidate if they are not going to show up for an interview
Review from Operations Dept
What's going wrong and how can it be improved?
There is no time to discuss issues
They dont treat the employees well at all
Help co workers grow and care
Update IT for customer satisfaction
Communication to stakeholders will be transparent.
What would you most like to see improved at your company?
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