Optum Competitors | Comparably
Optum Claimed Company
Optum is a health services company offering technology services to other healthcare companies. read more
EMPLOYEE
PARTICIPANTS
682
TOTAL
RATINGS
4401
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Optum Competitors

Optum competitors include Vizient, Inc, Lumiata, Evidation Health, Change Healthcare and Evolent Health. Optum ranks 2nd in Gender Score on Comparably vs its competitors. See below how Optum compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
3rd
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
Product Quality Score Comparison

Optum Ranks 3rd in Product Quality Score

215 Customers rate Optum's Product Quality Score a 2.9/5, which ranks it 3rd against its competitors, below Evolent Health.

  1. 1st
    Vizient, Inc
    3.6 / 5
  2. 2nd
    Evolent Health
    3.2 / 5
  3. 3rd
    Optum
    2.9 / 5
  4. 4th
    Evidation Health
    2.8 / 5
  5. 5th
    Change Healthcare
    2 / 5
Product Quality Score Comparison
RankCompany Score
1Vizient, Inc72
2Evolent Health65
3Optum58
4Evidation Health56
5Change Healthcare41
NPS Comparison

Optum Ranks 4th in Net Promoter Score

280 Customers rate Optum's Net Promoter Score a -14, which ranks it 4th against its competitors, below Evolent Health. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Optum to a friend?”.

  1. 1st
    Vizient, Inc
    29
  2. 2nd
    Evidation Health
    0
  3. 3rd
    Evolent Health
    -7
  4. 4th
    Optum
    -14
  5. 5th
    Change Healthcare
    -52
NPS Comparison
RankCompany Score
1Vizient, Inc29
2Evidation Health0
3Evolent Health-7
4Optum-14
5Change Healthcare-52
Pricing Score Comparison

Optum Ranks 4th in Pricing Score

195 Customers rate Optum's Pricing Score a 2.9/5, which ranks it 4th against its competitors, below Evolent Health.

  1. 1st
    Evidation Health
    4 / 5
  2. 2nd
    Vizient, Inc
    3.6 / 5
  3. 3rd
    Evolent Health
    3.4 / 5
  4. 4th
    Optum
    2.9 / 5
  5. 5th
    Change Healthcare
    1.9 / 5
Pricing Score Comparison
RankCompany Score
1Evidation Health80
2Vizient, Inc73
3Evolent Health69
4Optum58
5Change Healthcare39
Customer Service Comparison

Optum Ranks 4th in Customer Service

188 Customers rate Optum's Customer Service a 2.8/5, which ranks it 4th against its competitors, below Evolent Health.

  1. 1st
    Vizient, Inc
    3.6 / 5
  2. 2nd
    Evidation Health
    3.5 / 5
  3. 3rd
    Evolent Health
    3.2 / 5
  4. 4th
    Optum
    2.8 / 5
  5. 5th
    Change Healthcare
    1.9 / 5
Customer Service Comparison
RankCompany Score
1Vizient, Inc73
2Evidation Health70
3Evolent Health65
4Optum56
5Change Healthcare38
Overall Culture Score Comparison

Optum Ranks 3rd in Overall Culture Score

682 Employees rate Optum's Overall Culture a 68/100, which ranks it 3rd against its competitors, below Vizient, Inc. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Lumiata
    79 / 100
  2. 2nd
    Vizient, Inc
    71 / 100
  3. 3rd
    Optum
    68 / 100
  4. 4th
    Evidation Health
    60 / 100
  5. 5th
    Change Healthcare
    58 / 100
  6. 6th
    Evolent Health
    58 / 100
Overall Culture Score Comparison
RankCompany Score
1Lumiata79
2Vizient, Inc71
3Optum68
4Evidation Health60
5Change Healthcare58
6Evolent Health58
eNPS Comparison

Optum Ranks 3rd in Employee Net Promoter Score

519 Employees rate Optum's Employee Net Promoter Score a 6, which ranks it 3rd against its competitors, below Vizient, Inc. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Optum to a friend?”.

  1. 1st
    Lumiata
    67
  2. 2nd
    Vizient, Inc
    18
  3. 3rd
    Optum
    6
  4. 4th
    Evolent Health
    -16
  5. 5th
    Change Healthcare
    -36
  6. 6th
    Evidation Health
    -42
eNPS Comparison
RankCompany eNPS
1Lumiata67
2Vizient, Inc18
3Optum6
4Evolent Health-16
5Change Healthcare-36
6Evidation Health-42
Gender Score Comparison

Optum Ranks 2nd in Gender Score

23 Employees rate Optum's Gender Score a 71/100, which ranks it 2nd against its competitors, below Vizient, Inc. The Gender Score tracks how positively women rate their experience at Optum.

  1. 1st
    Vizient, Inc
    76 / 100
  2. 2nd
    Optum
    71 / 100
  3. 3rd
    Change Healthcare
    68 / 100
  4. 4th
    Evolent Health
    58 / 100
Gender Score Comparison
RankCompany Score
1Vizient, Inc76
2Optum71
3Change Healthcare68
4Evolent Health58
Diversity Score Comparison

Optum Ranks 2nd in Diversity Score

12 Employees rate Optum's Diversity Score a 66/100, which ranks it 2nd against its competitors, below Vizient, Inc. The Diversity Score tracks how positively diverse employees rate their experience at Optum.

  1. 1st
    Vizient, Inc
    78 / 100
  2. 2nd
    Optum
    66 / 100
  3. 3rd
    Change Healthcare
    56 / 100
  4. 4th
    Evidation Health
    55 / 100
  5. 5th
    Evolent Health
    48 / 100
Diversity Score Comparison
RankCompany Score
1Vizient, Inc78
2Optum66
3Change Healthcare56
4Evidation Health55
5Evolent Health48
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