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Out of touch - management has little understanding of customers and puts incredible pressure on employees
What does the leadership team need to get better at?
Shownrespect for employees and customers executives are truely living is an ivory tower
What needs to change to make the company culture better?
Listen to your employees-get the right people at the table wjen decisions are being made
What did you like most about the interview process?
At the time things seemed tosey but it soon became apparent that it was an illusion-
What's going wrong and how can it be improved?
Customers are confused by rapid changes, frustrated by clunky ineffcient technology and angry about increasing fees and reduced servces
What do your coworkers need to improve and how could you work together better?
There is genetal unhappiness with the company and although my immefoatw team aete well meaning they are exhausted, frustrated and generally unhappy
Why do you feel undervalued and what would make you feel better about your compensation?
Constantly increasing workloads with no additional. compensation- - despite yalk of being "customer centeted" - employees with the most cstomer interaction are lowest paid and have highest demands placed on them
Other Employee Reviews for Northwest Bank
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