"O'Charley's owns and operates casual dining restaurants under featuring steaks, poultry, fresh seafood, salads and sandwiches." read more
It is chaotic. No communication. A lot of favoritism. Hours are being shaved off paychecks and managers are going back and claiming more tips for servers than what they made
What did you like most about the interview process?
Not sure it was years ago
What's going wrong and how can it be improved?
Everything is wrong and it’s prob too late to come back from
What does the leadership team need to get better at?
EVERYTHING. Communication. Not hiding when they are needed. Better scheduling so we are staffed
What needs to change to make the company culture better?
Everything. Better management. Less favoritism. Food is cooked for certain people first rather than how the orders came in
What do your coworkers need to improve and how could you work together better?
Better training. Veterans are stealing tables. They won’t even sit tables in the bar. I’ve been screamed at by an employee in the middle of taking in order, cussed out by another the next
Why do you feel undervalued and what would make you feel better about your compensation?
I am the only bartender they have employed in the entire restaurant. I go above and beyond and had to fight them on just letting me clock in as a bartender because they refused to give me the pay I have always gotten. I’ve worked months at 2.13 an ho
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