Panda Express Employee Reviews | Comparably
Panda Express Claimed Company
Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. read more
EMPLOYEE
PARTICIPANTS
2173
TOTAL
RATINGS
14859
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Panda Express Employee Reviews

Out of 1084 Panda Express employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Panda Express improve their work culture. The Product team, with 87% positive reviews, reports the best experience at Panda Express compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Offer more structured training, in depth pointers on how to do any job without guess work/trial and error to improve efficiency. Make sure leaders are the PIC not bosses

They need to be thoroughly investigated in the area of chattanoog, Hixson, Cleveland, and ringold area

Needs to be better at cohesiveness and not having obvious bias's.

I personally think the leadership team needs to better listen to the lower level employees. If youre not a manager or above, your concerns will not be listened to

Review from Sales Dept

They need to hold themselves to the same standards as their associates and to care about the people working for them.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Getting better hours and being less understaffed

Corncerns are not taken seriously and employer addresses the problem its not solved.

The only thing that can make me feel better is thag when theyre change the management and get rid of the bad apple.

I personally have been working for Panda Express for about 8 to 9 months, I know a lot of things that have of my shift lead do not know. Every time we get a new employee, I am one of the ones who will be training them. Alot of new employees will/are getting paid more than me.

Review from Sales Dept

More raises rather than 25 cents a year.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Listening and getting to know the root cause instead of putting a bandaid on it

Communicarion, and team work. We had a solid team but

Better leaders. And those leaders need better leaders. No one values time or communication anymore and many people show up late or call in. This happens daily.

Teaching and providing examples to the team of what needs to be done.

The associates (red shirts) are generally fine, they need better guidance in a lot of cases and probably a bit more delegation so things arent missed. The managers do nothing but prep vegetables and sit on a computer all day, my store has no shift leaders (they all quit, i wonder why?)

What needs to change to make the company culture better?

Environment Reviews

Gm and AM need to be activley involved with employees with their concerns,feelings etc.

I don't know honestly. Tbh

Treating people and coworkers as human and not just rude, strict, and calling them names

This company needs better management training.

Panda forces its employees to pay out of pocket for expensive new-age self help classes to even be considered for promotion.

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

less interviews for just a regular starting position

to not be afraid to turn down people cause they dojt meet the requirements

Many things i cannot explain right now but better regard for candidates

The manager was late to my interview

Review from Operations Dept

The person who took my interview seemed uninterested and it was over zoom which was not enjoyable

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

Better structured training by competent people who know the pointers to doing the job easier. This job can be fast paced but doesn't have to be difficult.

This location is poorly managed and poorly staffed

Lots of tasks to undergo in a short amount of time

Replace the manager and assistant manager, training for new hires, manager won't answer the phone for work unless clocked in regardless who or why they try to contact him.

Illegal employment practices, discrimination and unreasonable demands.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

My gm needs to improve

A better, more cooperative manager.

Review from Operations Dept
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