Partners HealthCare Culture | Comparably
Partners HealthCare was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital. read more
EMPLOYEE
PARTICIPANTS
49
TOTAL
RATINGS
717

Partners HealthCare Company Culture

Partners HealthCare Culture

This score is derived from employee ratings & reviews
2.6/5
Partners HealthCare's Overall Culture is rated D

Top Rated Culture Dimensions

Partners HealthCare CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
David Torchiana Partners HealthCare's CEO
David Torchiana
53 /100

Diversity at Partners HealthCare

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Partners HealthCare have rated Office Culture, Environment, and Manager as the highest categories they have scored

Women at Partners HealthCare

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at Partners HealthCare have rated Perks And Benefits, Team, and Executive Team as the highest categories they have scored

Partners HealthCare eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-30

Partners HealthCare employees are -30% more likely to recommend Partners HealthCare as a great place to work

30%Promoters
10%Passives
60%Detractors

Working at Partners HealthCare

Working at Partners HealthCare is rated below average by 49 employees, across various culture dimensions. Partners HealthCare employees rate Office Culture highest among all categories, and think that CEO Rating and Executive Team have the most room for improvement, putting Partners HealthCare’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Boston. See below in detail how working at Partners HealthCare was rated by employees.

Overall Company Culture at Partners HealthCare

D

Overall Company Culture at Partners HealthCare is rated D

Last updated months ago

Bottom
20%

Partners HealthCare ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 49 Employees

View Results
0
20
40
60
80
100
Operations
63
Operations63
Engineering
58
Engineering58

Partners HealthCare Employee Reviews

Out of 50 Partners HealthCare employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Partners HealthCare improve their work culture.

58%
42%
Positive Reviews58%
Constructive Feedback42%

Positive Reviews From Partners HealthCare Employees

  • What makes you most happy at work?
    Helping people heal and improve their health
  • What makes you most happy at work?
    Some of the people i worked with!! Fantastic and motivational. I would follow them to the ends of the earth.
  • What did you like most about the interview process?
    Its been a long time since i interviewed

Constructive Feedback From Partners HealthCare Employees

  • What needs to change to make the company culture better?
    We are on our third lab Director in two months. We have no phlebotomy supervisor no data processing supervisor.
  • What needs to change to make the company culture better?
    Hire administrative directors and clinical directors who know how to manage people effectively, instead of destroying morale.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I was undercompensated for what i did. As more people left, I took on more responsibility, and my FTEs were not replaced right away.

Partners HealthCare Company Information

Partners HealthCare Company Overview

Partners HealthCare was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

Partners HealthCare Mission, Vision & Values

Partners HealthCare Mission Statement

Partners is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and to taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Partners HealthCare Vision Statement

To dedicate ourselves to the delivery of superior care that is patient- and family-centered, accessible, and equitable. To provide a coordinated, cost-efficient, and transparent care model that will benefit patients across the continuum from prevention to long-term. To touch the communities we serve, local or global, with sustainable improvements in the care we provide with a keen focus on underserved populations. To lead in research that fosters collaboration, bringing discovery to the patient’s bedside, and sharing those successes with the world so future generations may benefit. To invest in education and training to nurture the next generation of leaders who can carry forward the lessons learned. To promote the development of our workforce by creating opportunities for achievement and advancement. To seek ways to deliver the highest quality health care to all.

Partners HealthCare Values

How We Get Our Work Done Patients. The first priority is the well-being of our patients. ... Affordability. We operate efficiently and effectively to enhance our member institutions' performance. Accountability & Service Commitment. ... Decisiveness. ... Innovation. ... Diversity & Inclusion. ... Integrity & Respect. ... Teamwork & Collaboration.

HeadquarterBoston, MA
United States of America
Websitewww.partners.org
Founding Date1994
Tel781-433-3600

Partners HealthCare Competitors

Partners HealthCare competitors include Kaiser Permanente, Mayo Clinic, Boston Medical Center, and Steward Health Care System. Partners HealthCare ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Partners HealthCare compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Kaiser Permanente's Logo
    Kaiser Permanente
    4.1/5
  2. #2
    Mayo Clinic's Logo
    Mayo Clinic
    3.2/5
  3. #3
    Boston Medical Center's Logo
    Boston Medical Center
    3.2/5
  4. #4
    Partners HealthCare's Logo
    Partners HealthCare
    2.6/5
  5. #5
    Steward Health Care System's Logo
    Steward Health Care System
    2.3/5
  • Culture Video

Partners HealthCare Employees

49 employees at Partners HealthCare have reviewed Partners HealthCare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 49 Partners HealthCare employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Partners HealthCare are mostly dissatisfied with their total compensation at Partners HealthCare, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Partners HealthCare are not very pleased with their team. 49 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Partners HealthCare are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Partners HealthCare believe the environment at Partners HealthCare is positive. Most Participants believe the pace of work at Partners HealthCare is comfortably fast. About 45% of the employees at Partners HealthCare work 8 hours or less, while 17% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Partners HealthCare are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Partners HealthCare employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at Partners HealthCare report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Partners HealthCare have 4+ meetings
Meetings
A Day in the Life
74% of Partners HealthCare employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Partners HealthCare employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
33% of Partners HealthCare employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Partners HealthCare employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
50% of Partners HealthCare employees call their work environment positive
Environment

Joining Partners HealthCare - Employee Onboarding

The prevailing opinion from employees about joining Partners HealthCare is that the company was very prepared on their first day. Partners HealthCare employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Partners HealthCare KPIs and OKRs

Employees’ understanding of Partners HealthCare's KPIs and OKRs is essential for its success. Out of 8 Partners HealthCare employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes63%
No37%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Partners HealthCare CEO & Leadership

Partners HealthCare CEO - David Torchiana

David Torchiana Partners HealthCare's CEO
53 /100

David’s approval rate is lower compared to CEOs at similar sized companies, putting David in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Boston. David Torchiana’s employees rank Partners HealthCare in the Top 30% for Office Culture, in the Top 35% for Perks And Benefits, and in the Bottom 45% for Environment. Torchiana is generally unpopular with Partners HealthCare employees, but ranks especially low with Asian or Pacific Islander employees, and by employees in the Engineering department and employees with the company for 2 to 5 Years. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to Partners HealthCare’s competitors, David Torchiana ranks below both Mayo Clinic CEO Dr. Gianrico Farrugia and Boston Medical Center CEO Kate Walsh.

Partners HealthCare Leadership

The Partners HealthCare Executive Team is rated a “D-” and led by CEO David Torchiana, CTO Steve Flammini, and Senior Vice President, Strategy Susan Moss

  • David Torchiana  CEO / President

    David Torchiana CEO / President

    David Torchiana serves as the CEO / President of Partners HealthCare.

  • Steve Flammini CTO

    Steve Flammini serves as the CTO of Partners HealthCare.

  • Susan Moss Senior Vice President, Strategy

    Susan Moss serves as the Senior Vice President, Strategy of Partners HealthCare. Susan started at Partners HealthCare in... read more

  • Sara Andrews Sr. Vice President

    Sara Andrews serves as the Sr. Vice President of Partners HealthCare.

  • Carole Bradford Vice President Human Resources

    Carole Bradford serves as the Vice President Human Resources of Partners HealthCare. Carole started at Partners... read more

  • Matt Badger Vice President of Total Rewards, HR Communications & Shared Services

    Matt Badger serves as the Vice President of Total Rewards, HR Communications & Shared Services of Partners HealthCare.... read more

  • Rich Copp Vice President of Communications

    Rich Copp serves as the Vice President of Communications of Partners HealthCare. Rich started at Partners HealthCare in... read more

  • Gerry Tuffy Executive Director Business Intelligence and Data Warehousing

    Gerry Tuffy serves as the Executive Director Business Intelligence and Data Warehousing of Partners HealthCare. Gerry... read more

  • Stephen Buia Executive Director

    Stephen Buia serves as the Executive Director of Partners HealthCare.

Diversity & Inclusion at Partners HealthCare

Diverse employees at Partners HealthCare score the company 46/100 across various culture categories, placing Partners HealthCare in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Partners HealthCare across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 61/100
Tenure - 2 to 5 Years
Diverse Employees 52/100
Tenure - 5 to 10 Years

Ranked Culture the Lowest

Women N/A/100
Men 58/100
Department - Engineering
Diverse Employees 43/100
Tenure - 2 to 5 Years

Partners HealthCare Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Partners HealthCare PTO

Partners HealthCare's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Partners HealthCare's most important benefit besides Healthcare when ranked by employees, with 43% of employees saying it is the most important benefit. Partners HealthCare's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time43%
Vacation Policy43%
Office Meals0%
401k Contribution14%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo43%
$1500 - $2500/mo14%
$1000 -$1500/mo0%
$500 -$1000/mo29%
Less than $500/mo14%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Partners HealthCare Careers

Partners HealthCare Jobs

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H1B Visa

In 2019, Partners HealthCare applied for 114 H1B visas. Of the work permits applied for, 76% were approved, 13% certified-withdrawn, 6% withdrawn, and 4% denied.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Partners HealthCare unveil that 7 approved work permit applications were withdrawn before the employee’s start date, and 15 were withdrawn by Partners HealthCare after the employee’s start date.

Work Permit Application Outcome

114
Total Applied
  • 76% Granted (87 out of 114)
  • 4% Denied (5 out of 114)
  • 6% Withdrawn Application was withdrawn by the employer before approval/rejection (7 out of 114)
  • 13% Certified-Withdrawn Application was approved but later withdrawn by employer (15 out of 114)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Partners HealthCare Know You Want To Work There

Overview of Candidates Interested in Partners HealthCare on Comparably

Candidates By Department

All Industries
62%
Engineering
18%
IT
3%
Sales
3%
Executive
3%
Other
12%

Candidates By Location

Boston
79%
Dedham
3%
North Attleboro
3%
Somerville
3%
Tampa
3%
Other
9%

Partners HealthCare Internship Program

Acquiring a position in Partners HealthCare's Internship Program is generally not difficult. Why intern at Partners HealthCare? Employees are not so happy at Partners HealthCare and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Partners HealthCare employees say they’re never bored at work. Additionally, 89% have developed close friendships with their co-workers.

How difficult is it to get an internship at Partners HealthCare?

Engineering
Very Difficult0%
Somewhat Difficult50%
Not Difficult50%
Difficult0%
Does Not Offer Internships0%
Answered by 4 Engineering Interns

Frequently Asked Questions regarding Partners HealthCare

Who is the CEO of Partners HealthCare?

Partners HealthCare CEO is David Torchiana, their score by employees is 53

What is Partners HealthCare eNPS?

The eNPS for Partners HealthCare is -30

Who are Partners HealthCare competitors?

Partners HealthCare main competitors are Kaiser Permanente, Mayo Clinic, Boston Medical Center, Steward Health Care System

What are the benefits at Partners HealthCare?

Partners HealthCare perks and benefits are Dental Insurance & Health Insurance

Who is Partners HealthCare leadership?

Steve Flammini, Susan Moss & Sara Andrews are part of Partners HealthCare leadership, David Torchiana is the CEO

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