Q&A With PCM Employees

full time hours.

Full time hours. The vibe was attempt at team support

Full time hours. Management has little follow thru regarding predicted operation and policy changes

The sales team is segregated by sales vertigals. This creates a division between similiar employees

I don’t believe the culture needs to be improved. I do believe that all people have the need to be be financially self sufficient. When a person first starts out at a company such as PCM, sales are going to be low, you’re learning about the trade and the items and manufactures that you’re representing. Wow you are learning and finding your feet, I believe the pay structure should be higher, not poverty level. As knowledge and confidence rises; such as one year or six months.... or whatever, then salary should be lowered. I think this is logical. But, as a 40 year old with a high closing rate, what do I know. What I do know is I need transportation, I need housing, I need sustenance, I have to pay taxes. I could not take care of these basic needs while working at PCM. Upper management/corporate needs to take a look at HOW they will grow or last. The employees they have now are not gonna live forever.

I would not change the culture, however I would change the structure and clean up the support department’s

Well spoken and tenacious

Compliant, tenacious

Good phone manner. Quick lerner

Why should we choose you over another candidate

Are you comfortable making outbound cold calls in volume

Why are you a good candidate for the position

are you willing to make a minimum number of outbound sales calls daily

Why should you be chosen over other candidates?

Why do you believe you are a good candidate for the position?

revenue generated and profit margin monthly

Profit margin

Meeting monthly revenue and profit goals

autonomous and self managed

Team is fairly positive on a regular basis

The interaction between employees is absolutely ideal. However PCM Corporation is very mismanaged, All the support departments that are there to support the sales team is a mess. Too many databases need to be used in order to fill one order; order management, processing, credit management, etc. is a mess so it’s very difficult to get your job done when you work there. And the pay is absolutely horrible

Service type products should have more focus from all levels including management and sales force

I can count the newer employees (1-3 yr tenure) on my hands and my toes (and my boyfriend’s hands and toes), that I have known while working at PCM. Each one of these newer tenured employees were all laid off within those 1-3 years. Corporate cuts they said. PCM has a lot a little companies that it has purchased and some within the last couple of years. They need to stop. If your company cannot afford that pittance to your employees, then quit buying smaller companies or adding satellites. Either the CEO/CFO needs fuel for his private jet or he/she got their business degree from a cracker jack box.

PCM requires a lot of smaller technologyBased businesses however their company does not take time in migrating information Within the new companies as well as all of the corporationdata bases. Therefore it’s very difficult to get your job done when you have a sales position at PCM, you spend more time cleaning up orders and the mistakes the other supporting departments make in order to keep your customers Happy

appear to be eager and motivated to sell in an outbound sales call environment

Speak well and be willing to follow the lead of existing reps

Be yourself

1 hour

It was a 2 step process. 1st meeting with HR, then next round with immediate supervisors

Mine took two hours.

comparable to mid level business

Standard

Relaxed and personable, I’m only speaking about the office in which I was employed.

Neat, business attire.

Business casual. Collared long sleeve shirt, no jeans

Professional comfort

Moderately helpful

On a scale of 1-10. I rate their assistance a 5

Awesome....again, I am talking about the office from which I was employed.

minimal experience, and minimal investment in team goals

Amateurish and ineffective

Could not ask for better.

Face to face interview, background check and then drug test

Long and convoluted.

Drug testing and background check

below national average

Low end of scale for sales reps in territory

Horrible, unless you have someone else paying your bills and taking care of you financially.

minimal opportunities for advancement

Minimal

Positive

Comfortable

HR Director April. She requested an interview within 2-3 days

I met with both managers from the office in which I was employed. PCM got back to me within a couple of minutes after the interview. Of course, background check and drug testing were the deciding factors.

Can you commit to making volume number of calls

How do you feel about cold calling?

Not immediately available to new inside account reps

Only if there’s an emergency. I had a house fire and the sales management team, from the office that was employed, set me up, got me running and made sure I had everything I needed when I had to stay out of town because of the obvious.

HR department is available and effective

PCM’s HR department is spot on, very personable, very helpful, very empathetic; they know their stuff and they always treat you with respect.

flexible and accomodating

It’s great and immediate

Not unusual