
At Petco 70% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Petco's KPIs and OKRs is essential for its success. Out of 27 Petco employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 12 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Petco is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Petco employees shared they generally receive helpful feedback never or once a quarter, while 35% of Petco employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.