Best CEO for Women
Pilot Claimed Company
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.
Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn. read more
A more competitive compensation would be nice - Pilot needs to pay fairly for labor.
What does the leadership team need to get better at?
Transparency and empathy. Many final decisions are still left up to the 3 co-founders, creating bottlenecks and poor ownership.
What's going wrong and how can it be improved?
Our customers are not happy because we have taken on too many customers without the structure to support them.
What do your coworkers need to improve and how could you work together better?
The company is full of cliques and if you're not in the in-crowd, you're not acknowledged. This goes especially for employees that started fully remotely - it's clear that everyone just wants to get back to the office and there is no support for remote.
Other Employee Reviews for Pilot
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