Pilot – My experience is that the whole company is heavily invested in improving our customer experience, and sharing the work and the win in doing so. However, often the team does not fix the key problem, or works in siloes to not always include the right people from the onset. | Comparably

Pilot – My experience is that the whole company is heavily invested in improving our customer experience, and sharing the work and the win in doing so. However, often the team does not fix the key problem, or works in siloes to not always include the right people from the onset.

Best CEO for Women
Pilot Claimed Company
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business. Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn. read more
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EMPLOYEE
PARTICIPANTS
125
TOTAL
RATINGS
3550

My experience is that the whole company is heavily invested in improving our customer experience, and sharing the work and the win in doing so. However, often the team does not fix the key problem, or works in siloes to not always include the right people from the onset.

What is most positive about the culture and environment at your company?

Work life balance and open communication channels

What makes you most happy at work?

Talking with my teammates and cross-functional teams

What are some of the best things about your team?

Caring about each other outside of the job

What do you like best about the leadership team?

Their dedication to sharing the work with the team to get the win

Why do you feel undervalued and what would make you feel better about your compensation?

The company is not open to negotiating salary changes at promotion/role changes, and does not always incorporate similar/accurate market comps.

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