C
68/100
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PNC Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
It was one of my deepest regrets to work.
Review from Sales Dept
I can be myself, learn at my own pace, and I know that the sky isn’t the limit, only another stepping ston
Having the autonomy and support to challenge old ideas and foster positive change.
Flexible work schedule and able to request the time off you want.
Customers, coworkers, knowing I'll be paid
It is very bery great
My team, the development and networking opportunities.
Friendly customers and solving problems
Work from home and my compensation.
Flexibility, appreciation, acknowledgement of my hard work and appreciation
Independent work. I really do feel like I matter and I get to work independently
Having creative authority over my team, so that i can help them develop and provide the performance to meet the needs of our customers.
it would be the time that i get off
Being able to produce quality work and meeting goals
The team culture and support of others.
It’s fine but nothing speci
My clienta ans the work i do
The teller team we have a true work family bond
Work from home. Chances for growth
the possibility of helping someone
What's going wrong and how can it be improved?
Start appreciating your employees and showing you care
A lot of system issues, not notifying CX of issues. Threats from supervision etc
Fired some manager or assistant manager when they dont work
Review from Operations Dept
Everything need to develop and good employees
Management is very low quality
Employees need better systems. The VDI is terrible and so is edge knowledge. We cant work fast if everything is slow. Better training. We cant work affectivly if given the wrong information constantly.
stop sales goals as soon as possible
Review from Sales Dept
Management something needs to change, there needs to be structure in place
Review from Operations Dept
Lack of customer service and caring about their employees.
Review from Customer Support Dept
If I received more money to deal with the way customers treat you during phone call conversations would improve the willingness to be at work
Review from Customer Support Dept
Difficult to advance within company
Review from Customer Support Dept
Nothing right now. Our current lease has changed a lot in his brief time to make our positions more comfortable for us to aid in retention.
Review from Operations Dept
lying occurs at every level as noone wants to take on the problems, so regionals cover for useless managers who cover for inept employees, whilst upper management stays oblivious to their own company
Review from Sales Dept
Stop merging Line's of Businesses together & then people who may have gotten hired within the last year or more end up losing their jobs
Review from Admin Dept
Ineffective meetings, underpaid, over worked
Review from Finance Dept
Put customers first & not force us to shove them off the phones within your less than 5.5 min goal. A lot of your customers have problems or mistake has been made on their accounts by an employee, have been lied to by an employee, or treated very badly by an employee; these take more time to fix!
Review from Customer Support Dept
Low raises contribute to low morale
Review from IT Dept
What do you like best about your company?
Innovative, research based decisions, Digital transformation
Review from Product Dept
They try to support agile practices.
What would you most like to see improved at your company?
Embracing culture changeletting collaborative mindset rule vshierarchy
Review from Product Dept
Less power from departments that do mot support agile.
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