Q&A With PPLSI Employees

Leadership doesn’t trust their employees enough to let them work at home.

There is no work at home alternative. They tried to do it in small scale for one department, but in reality only the upper-level executives have the option to work from home. If you work at LegalShield, expect to be a cubicle-dweller.

The CEO is borderline abusive, up to and including physically (throwing things at people is not unheard of).

Criminal background check (clearly not on leadership, though).

People don’t trust each other because that is the environment created by leadership. And NO ONE trusts HR.

It’s an MLM, so it’s all about recruiting. That’s where the focus is and it shows. They make a lot of money by bringing in new recruits and filtering that money up the ranks to the leadership.

It's all growing at about the same rate, I'd say. Each month is setting records for increase.

It’s an immoral corporate culture ran by leadership who do g care about their people. The only change would be a wholesale change in leadership.

Increasing pay would be the first thing I'd do. Also, hiring more people to help the current call volume would be nice.

If you can leave work at work, it’s fine. However, too often your day is so bad (because of leadership) that you take the stress home with you.

For the most part it's very balanced. Until you get further up the chain, then you may bring some work home, but you're compensated for it.

Played videos to watch and gave us forms to fill out.

Terminate first, remediation later. There are too many unskilled workers looking for jobs in the area to worry about the job satisfaction of current employees.

Evidently by how much resentment and mistrust you engender.

Typical, but shrinking.

None. No one wants to be a part of that department.

Often, if you define “promotion” as a title, more work, but no more money.

Low self-esteem, because leadership will chip away at your self-respect.

Just treat your employees like human beings. That’s the “benefit” missing from LegalShield.

Update your resume and look for a different job. LegShield should only be considered a stopgap job, not long term and certainly not a career.

We work with PTO and if you have enough PTO to cover vacation, you can plan it out.

The typical questions, ask about work history, how you think you'd do in the work environment, etc.

Very welcoming. Of course there is the process of applying and if your application is selected, you get an interview with a Personnel Coordinator. They're very friendly and warm people. The interview process is not intimidating at all. After an interview, if they feel like you'd be a good fit, the hiring process begins.

interacting with people, going out and being involved in the community

communication, willingness to extend a hand to not just our team but the company, taking customer service above and beyond