PRA Group Competitors | Comparably
Comparably
PRA Group
PRA Group offers the following broad range of debt buying solutions and business and government services. read more
EMPLOYEE
PARTICIPANTS
42
TOTAL
RATINGS
337

PRA Group Competitors

PRA Group competitors include Capital One, First Financial Bankshares, Penns Woods Bancorp, Encore Capital Group and Orrstown Financial Services. PRA Group ranks 1st in Customer Service Score on Comparably vs its competitors. See below how PRA Group compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
1st

See PRA Group Culture vs Competitors:

PRA Group Competitors
RankCompanyScore
1Capital One72
2Penns Woods Bancorp72
3PRA Group71
4First Financial Bankshares71
5Encore Capital Group67

PRA Group Competitors at a Glance

CEO Ratings Comparison

PRA Group's CEO Score Ranks 2nd

29 Employees at PRA Group rate Kevin Stevenson a 70 out of 100, which ranks them 2nd below Capital One's CEO,Richard Fairbank. Last rating was months ago.

  1. 1st
    Richard Fairbank Capital One's CEO
    Richard Fairbank
    Capital One
    80
    out of 100

    282 Employees at Capital One rate Richard Fairbank a 80 out of 100, which ranks them 1st out of PRA Group's competitors. Last rating was months ago.

  2. 2nd
    Kevin Stevenson PRA Group's CEO
    Kevin Stevenson
    PRA Group
    70
    out of 100
  3. 3rd
    Richard Grafmyre Penns Woods Bancorp's CEO
    Richard Grafmyre
    Penns Woods Bancorp
    68
    out of 100

    5 Employees at Penns Woods Bancorp rate Richard Grafmyre a 68 out of 100, which ranks them 3rd out of PRA Group's competitors. Last rating was months ago.

  4. 4th
    F. Scott Dueser First Financial Bankshares' CEO
    F. Scott Dueser
    First Financial Bankshares
    65
    out of 100

    4 Employees at First Financial Bankshares rate F. Scott Dueser a 65 out of 100, which ranks them 4th out of PRA Group's competitors. Last rating was months ago.

  5. 5th
    Ashish Masih Encore Capital Group's CEO
    Ashish Masih
    Encore Capital Group
    61
    out of 100

    27 Employees at Encore Capital Group rate Ashish Masih a 61 out of 100, which ranks them 5th out of PRA Group's competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Richard FairbankCapital One80
2Kevin StevensonPRA Group70
3Richard GrafmyrePenns Woods Bancorp68
4F. Scott DueserFirst Financial Bankshares65
5Ashish MasihEncore Capital Group61
Product Quality Score Comparison

PRA Group Ranks 2nd in Product Quality Score

9 Customers rate PRA Group's Product Quality Score a 3.3/5, which ranks it 2nd against its competitors, below First Financial Bankshares.

  1. 1st
    First Financial Bankshares
    3.4 / 5
  2. 2nd
    PRA Group
    3.3 / 5
  3. 3rd
    Capital One
    2.3 / 5
  4. 4th
    Encore Capital Group
    2.3 / 5
  5. 5th
    Penns Woods Bancorp
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1First Financial Bankshares68
2PRA Group67
3Capital One47
4Encore Capital Group46
5Penns Woods Bancorp10
NPS Comparison

PRA Group Ranks 2nd in Net Promoter Score

14 Customers rate PRA Group's Net Promoter Score a 0, which ranks it 2nd against its competitors, below First Financial Bankshares. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend PRA Group to a friend?”.

  1. 1st
    First Financial Bankshares
    34
  2. 2nd
    PRA Group
    0
  3. 3rd
    Capital One
    -41
  4. 4th
    Encore Capital Group
    -46
NPS Comparison
RankCompany Score
1First Financial Bankshares34
2PRA Group0
3Capital One-41
4Encore Capital Group-46
Pricing Score Comparison

PRA Group Ranks 2nd in Pricing Score

8 Customers rate PRA Group's Pricing Score a 3.3/5, which ranks it 2nd against its competitors, below First Financial Bankshares.

  1. 1st
    First Financial Bankshares
    3.4 / 5
  2. 2nd
    PRA Group
    3.3 / 5
  3. 3rd
    Capital One
    2.1 / 5
  4. 4th
    Encore Capital Group
    2.1 / 5
  5. 5th
    Penns Woods Bancorp
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1First Financial Bankshares68
2PRA Group66
3Capital One43
4Encore Capital Group43
5Penns Woods Bancorp10
Customer Service Comparison

PRA Group Ranks 1st in Customer Service

7 Customers rate PRA Group's Customer Service a 3.6/5, which ranks it 1st against its competitors.

  1. 1st
    PRA Group
    3.6 / 5
  2. 2nd
    First Financial Bankshares
    3.4 / 5
  3. 3rd
    Encore Capital Group
    2 / 5
  4. 4th
    Capital One
    2 / 5
  5. 5th
    Penns Woods Bancorp
    1.5 / 5
Customer Service Comparison
RankCompany Score
1PRA Group72
2First Financial Bankshares68
3Encore Capital Group41
4Capital One40
5Penns Woods Bancorp10
Overall Culture Score Comparison

PRA Group Ranks 3rd in Overall Culture Score

42 Employees rate PRA Group's Overall Culture a 71/100, which ranks it 3rd against its competitors, below Penns Woods Bancorp. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Capital One
    72 / 100
  2. 2nd
    Penns Woods Bancorp
    72 / 100
  3. 3rd
    PRA Group
    71 / 100
  4. 4th
    First Financial Bankshares
    71 / 100
  5. 5th
    Encore Capital Group
    67 / 100
Overall Culture Score Comparison
RankCompany Score
1Capital One72
2Penns Woods Bancorp72
3PRA Group71
4First Financial Bankshares71
5Encore Capital Group67
eNPS Comparison

PRA Group Ranks 3rd in Employee Net Promoter Score

31 Employees rate PRA Group's Employee Net Promoter Score a 3, which ranks it 3rd against its competitors, below Capital One. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at PRA Group to a friend?”.

  1. 1st
    Penns Woods Bancorp
    60
  2. 2nd
    Capital One
    25
  3. 3rd
    PRA Group
    3
  4. 4th
    First Financial Bankshares
    0
  5. 5th
    Encore Capital Group
    -4
eNPS Comparison
RankCompany eNPS
1Penns Woods Bancorp60
2Capital One25
3PRA Group3
4First Financial Bankshares0
5Encore Capital Group-4
Gender Score Comparison

PRA Group Ranks 2nd in Gender Score

7 Employees rate PRA Group's Gender Score a 65/100, which ranks it 2nd against its competitors, below Capital One. The Gender Score tracks how positively women rate their experience at PRA Group.

  1. 1st
    Capital One
    74 / 100
  2. 2nd
    PRA Group
    65 / 100
Gender Score Comparison
RankCompany Score
1Capital One74
2PRA Group65
Diversity Score Comparison

PRA Group Ranks 3rd in Diversity Score

4 Employees rate PRA Group's Diversity Score a 54/100, which ranks it 3rd against its competitors, below Capital One. The Diversity Score tracks how positively diverse employees rate their experience at PRA Group.

  1. 1st
    Encore Capital Group
    85 / 100
  2. 2nd
    Capital One
    71 / 100
  3. 3rd
    PRA Group
    54 / 100
Diversity Score Comparison
RankCompany Score
1Encore Capital Group85
2Capital One71
3PRA Group54

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