ProMedica Employee Reviews
Out of 299 ProMedica employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping ProMedica improve their work culture. The Operations team, with 79% positive reviews, reports the best experience at ProMedica compared to all other departments at the company. The Finance team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Previous leadersip was strong, disciplined, and transparent; however, due to changes We lack effective leadership at this present time.
They are very approachable, can speak to them.
They are friendly and kind
diversity most of the time
Empowers you to grow and learn
What does the leadership team need to get better at?
Just shit this building down
Screening complaints filed by staff regarding inappropriate conduct displayed by managers and then Taking the appropriate action To create a safer work environment for staff working under management.
communication and leading by example
Supporting staff! Replacing managers that don't care.
Communication and management skills with concerns taken seriously
What is the best part about your compensation package?
easy of use and pricing
Paid time off raises with years at the company.
Excellent medical coverage for a hospice
That I have one Being in health care would like dental optical to pay more insurance
Review from Operations Dept
Paid time off and incentive pay
Why do you feel undervalued and what would make you feel better about your compensation?
I feel for the compensation is not equivalent for all what is expected of the job, there is a lot more expected which i did not know about taking the job and it seems keep on wanting more.
Real health insurance - United - the insurance they moved us to this year is terrible, they deny claims, they have told me to use a different hospital other than my own
Professionalism would be great from staff
I feel undervalued and surrounded by toxicity.
Better pay, safer working conditions
What are some of the best things about your team?
We all work together pretty well. Despite some disputes, things are resolved rather quickly and solutions are made to keep everyone happy. Sometimes it really does feel like a family
Review from Operations Dept
The way we interact with each other to get a job done. We (hourly employees) are in very similar situations and we function well together as a result.
They are all very supportive of one another
Not sure constant turn over
Team work, family environment, we can count on eCh other
What do your coworkers need to improve and how could you work together better?
Communication, patience, being reliable, being more open minded
More structure within the rehab department
The lack of FT RNs left had direct effect on quality of care provided to hospice patients. My RN coworkers had warned me that I should not stay with Heartland as a long-term career. They spoke of being mislead, over worked, forced into on call coverage, and having to neglect pt care to complete ppwk
Staff can be very clique-like.
Work ethic quality professionalism manors
What is most positive about the culture and environment at your company?
Working with kids helps make it more positive
My patients that I care for and the employees (hourly) that I work with.
The parties because everyone loves to eat
Good people and good enviroment
Senior leadership advocates for geowth
What needs to change to make the company culture better?
Start all over, perhaps? Employees are not believed.
Patient care and treatment of employees over money
Better pay for all staff including the therapy department
Stop advertising compassionate care and 24/7 availability when it is flat out untrue. Provide better support to your in field teams.
Things need to be more equal overall.
What did you like most about the interview process?
The manager (no longer in charge of my department as of writing this) was honest about the pros and cons about the job. They did not hide anything when I had asked more questions about the process and working situation.
Review from Operations Dept
I felt at ease. I felt like I was already a member of "the team". I wasn't overly nervous or intimidated.
Timely, pleasurable, comfortable and not so formal.
It was laid back and the interviewers made me feel comfortable
It was fast to interview
What would you improve about your company's interview process?
Posting salary information; other competitors are transparent and reflect fair market, not promedica
I feel there is discrimination in the interview process.
My employment process took OVER A MONTH to complete. In which time I turned down 6 other prospective employers. The OM couldn't verify drug screening and delegated me, a person of non employment yet to confirm my own UA. Very unprofessional. During my initial interview, the ADM was very distracted
Be honest and tell the trust . Don’t miss lead future employees with not so trust
Grr HR people whive graduayed from college.
What makes you most happy at work?
Helping people in their time of need!
I love the work I do
treating customer with respect and caring for the patients
Helping others at end of life
Doing my job to the best of my abilities.
What's going wrong and how can it be improved?
more worried about the bottom line the patient
Better staffing. Stop recruiting employees and promising large sign on bonues and when you dont pay out they leave. Better patient to staff ratios. The entire culture is terrible the pay definitely is under the market.
Little to no structure in the facility
Too many things to list.
Poor exec leaders. Greed caused them to buy into new businesses. Drives up heath care costs
What would you most like to see improved at your company?
diversity and employee engagement and retention. salary.