Pyramid Healthcare Employee Reviews
Out of 84 Pyramid Healthcare employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Pyramid Healthcare improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at Pyramid Healthcare compared to all other departments at the company.
What does the leadership team need to get better at?
Need Director of Nursing, staff meetimgs, staff accountability. Leadership to do their part when it comes to dealing with employee issues/complaints/concerns. Thry do nit address issues, they sweep things under the rug.
Everything, communication, empathy, putting ego to the side, organization, tmostly training.
Communication, respect to team& clients
Allowing autonomy for their employees and paying employees better
Support, cummuncation, honesty, advice respect
Why do you feel undervalued and what would make you feel better about your compensation?
Pat rate needs to be raised
More PTO!!! Salary employees have a pathetic amount of PTO. BHTs are poorly compensated since they take the brunt of client's outbursts, anger, & complaints. Without BHTs, a facility would shut down. I think they forget the value in having a strong foundation. Without that, atructures couldn't stand
The benefits are HORRIBLE for a family. They pay too little compared to other companies
No no no no no
No one is going to read this
What do your coworkers need to improve and how could you work together better?
Doing their job Not "working smarter, Not harder"
Every department feels like they are their own team but all departments work for the company
Better training and new management team.
Like any of this is going to change
No not at all employees do not share same work ethic
What needs to change to make the company culture better?
Program manage needs lead than trying to be friends
No worries I’m just tryi
Everything need to change like now
What would you improve about your company's interview process?
Better back ground checks when hired
They were desperately hiring and it showed as the interview wasn’t so much an interview as it was a question of how soon could I start workin
What's going wrong and how can it be improved?
Poor management, disorganized, no communication.
Review from Customer Support Dept
The staff is not properly trained and the executives care more about the money than they do their employees and more importantly, the clients that are there to seek help. It’s the blind leading the blind. Most of the staff are mentally unstabl
Need to get better people in Dallas that understand the meet of there jobs
Raise the pay and let employers run they shift the way the wanna run it
What would you most like to see improved at your company?
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