Quest Diagnostics Outlook Employee Reviews | Comparably
Quest Diagnostics Claimed Company
At Quest Diagnostics, we are working together to create a healthier world, one life at a time. Our nearly 50,000 employees annually serve one in three adult Americans and half the physicians and hospitals in the United States. read more
EMPLOYEE
PARTICIPANTS
455
TOTAL
RATINGS
3432
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Quest Diagnostics Outlook Employee Reviews

What makes you most happy at work?

Every body does get along at our hub.

Accomplishing the day-to-day tasks and conversing with coworkers.

What makes me happiest at work is knowing my efforts matter — being part of a team that supports each other, celebrates wins together, and where I can learn and grow every day. That sense of purpose and connection keeps me motivate

When nice patients appreciate the work that i do even when im a lone handling many patients at a time!

Work that is challenging, engaging, and I know there is always going to be something to do

Review from Operations Dept

Being able to help patients and clients

The knowledge that I can help impact someones day

Working independently, and being trusted by my supervisor.

Working with patients and knowing i help make a difference

My co-workers are positive to work with and the company's purpose to make the world healthier.

My patients and helping them with their healthcare needs

My patients they seem very thankful grateful when our staff is competent and efficient

Patient services with the patients

The impact I am able to have every day

Review from Operations Dept

Knowing that what I do contributes to improving the health of who we serve.

Working with my team and seeing them grow.

providing services to the patients

Review from Business Development Dept

My conworkers are the beat so nice and kind.

my experience is something that is gained and cannot be taken away

Review from Operations Dept

When the result of my work are all good and did not fail.

Review from Product Dept

What's going wrong and how can it be improved?

Leadership would have to be replaced with compassionate people who care about the employees.

More staff to appropriately handle the workload, instead of stretching us as thin as possible

Bad leadership at all levels. Bad leadership supporting each other, especially the HR.

They need to realize that the people that work for them are human

Overly compliance focus , unnecessary hurdles to serve customers

Review from Business Development Dept

Everything is wrong. Bad management equals bad work environments.

no room for promotion absolute favoritism

Management does not seem to care or desire to improve

Better manager , more family oriented

Realize that the goal for excellence comes at the cost of those working hard. With constant change comes constant challenge, and those challenged consistently are not compensated accordingly. Be more proactive, and less reactive.

Review from Customer Support Dept

Overtime is not allowed. Workers are required to burn overtime during lunch hour.

Not enough empoyees. Over working employees and no one wants to stay working. Hire more people and stop Over working.

Review from Customer Support Dept

the personal is not professional. Hire better people

What do you like best about your company?

Benefits are decent

What would you most like to see improved at your company?

Management needs a lot of improvement and recognition

Review Sentiment at Quest Diagnostics

74
74%
26
26%

About Quest Diagnostics' Outlook

C-
64/100

Where This Score Ranks Quest Diagnostics' Outlook

BOTTOM
35%

In the Bottom 35% of 1226 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 572 companies in New York

3rd

3rd place versus 4 competitors rated on Comparably

Quest Diagnostics' Outlook is scored a C- by 693 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Quest Diagnostics' Outlook score helps to boost their overall culture score, due partly to the fact that the Product department’s positive scores help Outlook to be one of Quest Diagnostics' stronger culture attributes. Use the filters below to understand Quest Diagnostics employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 12 days ago.

Rate Outlook the Highest

  • Department - Product
    +36%
  • Experience - 3 to 6 Years
    +20%
  • Department - Business Development
    +16%

Rate Outlook the Lowest

  • Experience - Entry Level
    -25%
  • Department - Customer Success
    -20%
  • Experience - 6 to 10 Years
    -11%

How Quest Diagnostics' Outlook Score is Calculated

FILTER RATINGS BY

Results from 440 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

64
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic18%
Good35%
Neutral30%
Bad10%
Terrible7%
How do your customers perceive your company?
AnswerPercent
Yes60%
No40%
Are you typically excited about going to work each day?
×
Rate your company