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At Quest Diagnostics, we are working together to create a healthier world, one life at a time. Our nearly 50,000 employees annually serve one in three adult Americans and half the physicians and hospitals in the United States. read more

EMPLOYEE PARTICIPANTS: 455

TOTAL RATINGS: 3432

CEO: Jim Davis

Quest Diagnostics Company Culture

Quest Diagnostics Culture

This score is derived from employee ratings & reviews

3.0/5

Quest Diagnostics' Overall Culture is rated C-

Top Rated Culture Dimensions

Diversity

Environment

B-

Perks & Benefits

C+

eNPS

Gender

Quest Diagnostics CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Jim Davis

61 /100

Diversity at Quest Diagnostics

Top 35%Top 35% of Similar Size Companies on Comparably

Diverse employees at Quest Diagnostics have rated Environment, Team, and Work Culture as the highest categories they have scored

Women at Quest Diagnostics

Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Women at Quest Diagnostics have rated Environment, Perks And Benefits, and Team as the highest categories they have scored

Quest Diagnostics eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-10

Quest Diagnostics employees are -10% more likely to recommend Quest Diagnostics as a great place to work

36%	Promoters
18%	Passives
46%	Detractors

Working at Quest Diagnostics

Working at Quest Diagnostics is rated below average by 455 employees, across various culture dimensions. Quest Diagnostics employees rate Environment highest among all categories, and think that Professional Development and CEO Rating have the most room for improvement, putting Quest Diagnostics’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in New York. See below in detail how working at Quest Diagnostics was rated by employees.

Overall Company Culture at Quest Diagnostics

C-

Overall Company Culture at Quest Diagnostics is rated C-

Last updated 10 days ago

Bottom

35%

Quest Diagnostics ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 455 Employees

View Results

100

Summary	Department	Score
Product 85	Product	85
Business Dev 75	Business Dev	75
HR 72	HR	72
Operations 72	Operations	72
Admin 70	Admin	70
Customer Support 65	Customer Support	65
Customer Success 44	Customer Success	44

Quest Diagnostics Employee Reviews

Out of 385 Quest Diagnostics employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Quest Diagnostics improve their work culture.

74%

26%

Positive Reviews	74%
Constructive Feedback	26%

Positive Reviews From Quest Diagnostics Employees

What is the best part about your compensation package?
Fair pay and generous PTO
Anonymous Review
What do you like best about the leadership team?
Willing to work with scheduling
Anonymous Review
What did you like most about the interview process?
The interview was easy until I accepted the job to find the supervisor made promises she wasn’t going to keep. After I started the job, I found the supervisor lied on several occasions only to get me to accept the offe
Anonymous Review

Constructive Feedback From Quest Diagnostics Employees

What would you improve about your company's interview process?
The interview process isn't the problem - it's the leadership
Anonymous Review
What would you improve about your company's interview process?
Taking time to get the most skilled available employees and letting them know upfront what to expect and what is expected from them.
Anonymous Review
What's going wrong and how can it be improved?
Leadership would have to be replaced with compassionate people who care about the employees.
Anonymous Review

Quest Diagnostics Company Information

Quest Diagnostics Company Overview

Quest Diagnostics Mission, Vision & Values

Quest Diagnostics Mission & Values

Working together to create a healthier world, one life at a time.

Quest Diagnostics Vision Statement

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

Quest Diagnostics Mission, Vision & Values

Sustainability and Corporate Social Responsibility at Quest Diagnostics

Caring for the environment is not only the right thing to do, it's in sync with our goal of contributing to the health and well-being of people everywhere.

Quest Diagnostics actively supports charitable organizations in the communities where we live, work and serve. Together with QuestCAN, our employee volunteer network, Quest Diagnostics has helped charities through fundraising efforts and by donating our time.

Sustainability at Quest Diagnostics

Headquarter	500 Plaza Drive Secaucus, NJ 07094 United States of America
Website	questdiagnostics.com
Founding Date	1959
Tel	1.866. 697.8378
Company Status	Public
Stock	DGX

Quest Diagnostics Competitors

Quest Diagnostics competitors include Thermo Fisher Scientific, Foundation Medicine, Laboratory Corporation of America Holdings, and Sonic Healthcare. Quest Diagnostics ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Quest Diagnostics compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Quest Diagnostics Competitors

Quest Diagnostics Employees

455 employees at Quest Diagnostics have reviewed Quest Diagnostics across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 10 days ago.

Overall, the 455 Quest Diagnostics employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Quest Diagnostics are not very pleased with their total compensation at Quest Diagnostics, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Quest Diagnostics are generally satisfied with their team. 455 Participants grade the quality of their coworkers a C. Half of them believe the meetings at Quest Diagnostics are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Quest Diagnostics believe the environment at Quest Diagnostics is positive. Most Participants believe the pace of work at Quest Diagnostics is extremely fast. About 56% of the employees at Quest Diagnostics work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Quest Diagnostics are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Quest Diagnostics - Employee Onboarding

The prevailing opinion from employees about joining Quest Diagnostics is that the company was prepared on their first day. Quest Diagnostics employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Quest Diagnostics Employee Onboarding

Quest Diagnostics KPIs and OKRs

Employees’ understanding of Quest Diagnostics' KPIs and OKRs is essential for its success. Out of 4 Quest Diagnostics employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

Answer	Percent
Yes	75%
No	25%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	100%

Are the KPIs/OKRs for your department clear?

Quest Diagnostics KPIs & OKRs

Quest Diagnostics CEO & Leadership

Quest Diagnostics CEO - Jim Davis

61 /100

Quest Diagnostics’s CEO Jim Davis started in this role in 2022. Jim’s approval rate is lower compared to CEOs at similar sized companies, putting Jim in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in New York. Jim Davis’s employees rank Quest Diagnostics in the Top 40% for Environment, in the Top 50% for Perks And Benefits, and in the Bottom 40% for Office Culture. Davis is generally unpopular with Quest Diagnostics employees, but ranks especially low with employees in the Customer Success department, and by employees with Entry Level experience and employees identified with Other ethnicities. However, employees in the Product department have a slightly more favorable view of the CEO. When compared to Quest Diagnostics’s competitors, Jim Davis ranks below both Foundation Medicine CEO Dan Malarek and Thermo Fisher Scientific CEO Marc Casper.

Quest Diagnostics Leadership

The Quest Diagnostics Executive Team is rated a “D+” and led by CEO Jim Davis, Regional CFO, East Gulsen Kama, and CTO for HITS Thomas Wagner

Explore Quest Diagnostics Leadership Team

Quest Diagnostics Salaries

How much does Quest Diagnostics pay?

How much do people at Quest Diagnostics get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Quest Diagnostics is $123,161, or $59 per hour, while the estimated median salary is $120,231, or $57 per hour.

At Quest Diagnostics, the highest paid job is a Director of Sales at $233,812 annually and the lowest is an Admin Assistant at $49,714 annually. Average Quest Diagnostics salaries by department include: IT at $117,976, Product at $158,933, HR at $123,068, and Admin at $62,741. Half of Quest Diagnostics salaries are above $120,231.

169 employees at Quest Diagnostics rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 505 ratings) while 163 employees at Quest Diagnostics rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 167 ratings).

Salaries contributed from Quest Diagnostics employees include job titles like Engineering Manager, Architect, QA, and Product Manager. Comparably data has a total of 2 salary records from Quest Diagnostics employees.

Last updated a month ago.

Quest Diagnostics Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $73k	$73k	1st Percentile
17th Percentile $96k	$96k	17th Percentile
33rd Percentile $120k	$120k	33rd Percentile
50th Percentile $169k	$169k	50th Percentile
67th Percentile $221k	$221k	67th Percentile
83rd Percentile $269k	$269k	83rd Percentile
100th Percentile $274k	$274k	100th Percentile

$123,161^*

Average Compensation

$120,231^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Quest Diagnostics Salaries by City

New York

Quest Diagnostics Salaries by Department

Explore Quest Diagnostics Salaries

Diversity & Inclusion at Quest Diagnostics

Diverse employees at Quest Diagnostics score the company 69/100 across various culture categories, placing Quest Diagnostics in the Top 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Quest Diagnostics across various culture dimensions.

The strength of our business lies in the talented people who come to work with us everyday. To retain the best and brightest and maintain our competitive advantage as a leader in diagnostic testing, we offer learning and career advancement opportunities. What's more, we've created an inclusive culture that's based on respect for all people. No wonder Quest Diagnostics is consistently recognized as one of the best places to work.,

Ranked Culture the Highest

Women 74/100

Department - Product

Men 73/100

Department - Operations

Diverse Employees 89/100

Department - Product

Ranked Culture the Lowest

Women 44/100

Department - Customer Success

Men 73/100

Department - Customer Support

Diverse Employees 47/100

Tenure - 2 to 5 Years

Explore Quest Diagnostics Diversity & Inclusion

Quest Diagnostics Perks & Benefits

Health & Wellness

Dental Insurance
Health Insurance

Explore Quest Diagnostics Perks and Benefits

Quest Diagnostics PTO

Quest Diagnostics' PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is Quest Diagnostics' most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Quest Diagnostics' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

Answer	Percent
Flex Time	0%
Vacation Policy	67%
Office Meals	0%
401k Contribution	33%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	67%
$1000 -$1500/mo	33%
$500 -$1000/mo	0%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Quest Diagnostics PTO Policy

Quest Diagnostics Careers

Quest Diagnostics Jobs

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Let Quest Diagnostics Know You Want To Work There

Overview of Candidates Interested in Quest Diagnostics on Comparably

Candidates By Department

	Marketing	25%
	All Industries	25%
	Engineering	17%
	Finance	17%
	Executive	8%
	Other	8%

Candidates By Location

	New York City	25%
	Los Angeles	17%
	West Orange	8%
	Foxboro	8%
	Washington	8%
	Other	33%

Frequently Asked Questions regarding Quest Diagnostics

What is Quest Diagnostics address?

Quest Diagnostics location is at 500 Plaza Drive

Who is the CEO of Quest Diagnostics?

Quest Diagnostics CEO is Jim Davis, their score by employees is 61

What is Quest Diagnostics eNPS?

The eNPS for Quest Diagnostics is -10

What is the salary for Senior UI/UX Designer in Quest Diagnostics?

Senior UI/UX Designer average salary in the US is 133k

What are the salaries in the IT in Quest Diagnostics?

The average salaries for IT in Quest Diagnostics is 118k

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