Quest Diagnostics Employee Reviews

My team leader was excellent being female she cared about everyone's feelings however, she was limited to what she could do to make everybody happier in their work environment. The things that she could control she did well with however, when it came to being challenged by an employee, she cdnt help

Treat employees with respect, provide quality training, talk to their employees about the PSC and use their feedback on how to improve the work environment, productivity and quality customer service.

Hiring and staffing. Find more reliable candidates

Treating people fairly. It's really hard to work somewhere that requires my manager and coworker approval to get days off. This is the first company I have worked for that belittles employees for helping other locations out.

Communication!!!! Not being SOOOOO rude and doing things off just to teat you!!

Corporate needs to appreciate front line workers. Without us yall would have nothing. No sample would be collected, no tests would be ran and our couriers would not deliver to testing facilities.

We’ve had our benefits whittled down every year. We are told we are taking on higher healthcare costs for our benefit. They don’t do cost of living increase and don’t expect much of a bonus. Also we’re told not to be a victim!? I could go on

sub-market as a strategy isn't great

Overworked and underpaid. Quest doesn't value or respect their employees' worth or the hard work they put do. Pay a livable wage! There's no work life balance working at Quest!

Workload expectation leads to no work life balance. Very stressful for a supervisor. Expected to take on extra all while being told by corporate and HR that we are the reason there is a high turn over when it is really corporate that does not listen to our suggestions to make it a better environment

Some need to be fired, not reporting right results. Reporting out results when QC is out, and not being reprimanded . Some coworkers can't learn new procedures.

Better interactions with an absent minded management staff.

Working as a team in all areas

Management should stop pitting the staff against each other

Communication between shifts is lacking.

Trust empowerment space freedom transparency

Review from Business Development Dept

Everyone working together to get patient results out.

The company is so worried about diversity that they do not hire Caucasians.

hire better employees, and have better management

The interview process isn't the problem - it's the leadership

Taking time to get the most skilled available employees and letting them know upfront what to expect and what is expected from them.

Don’t use an outside recruitment company. They take too long for offers and we lose out on good candidates or do not get candidat

It should be more on the team nature of works, culture of the company. It will help the company to grow and keep a good employee.

Review from Customer Success Dept

Stop allowing children with little to no experience do the interview

Leadership would have to be replaced with compassionate people who care about the employees.

More staff to appropriately handle the workload, instead of stretching us as thin as possible

Bad leadership at all levels. Bad leadership supporting each other, especially the HR.

They need to realize that the people that work for them are human

Overly compliance focus , unnecessary hurdles to serve customers

Review from Business Development Dept

Management needs a lot of improvement and recognition