RateGain Employee Reviews
Out of 921 RateGain employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping RateGain improve their work culture. The IT team, with 100% positive reviews, reports the best experience at RateGain compared to all other departments at the company. The Design team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept
its neutral, if you are coming from other, then u get a hike..otherwise nothing.
Review from Customer Success Dept
very fast and target oriented company, however good team and opportunity
Review from Customer Support Dept
What do you like best about the leadership team?
Leadership should change after a certain time to empower new Ideas within the product.
Review from Customer Success Dept
Learning & Development oriented Team
Review from Marketing Dept
A team leader inspires and motivates team members to achieve their goals, while a team manager handles tasks and responsibilities of the team and makes sure that others get their work done.
Review from Customer Success Dept
thy motivate us emotionally but not financially
Review from Customer Success Dept
growing opportunity for the team member
Review from Customer Support Dept
What does the leadership team need to get better at?
More exchange about what is going on/obstacles etc.
Review from Business Development Dept
Transparency, COVID saftey precautions in the office, hoteling desk set up, better pay/salary
Review from Customer Success Dept
Actually making changes. It's one thing to be heard, but we rarely ever see any improvements addressing areas in need of them.
Review from Marketing Dept
Re-evaluating salaries. Creating the processes for better work-life balance. (More flexibility in schedules would be a start. Perhaps also considering a shorter workweek which has led many companies to greater success.)
Review from Design Dept
What is the best part about your compensation package?
trip to europe and some % CTC
Review from Customer Support Dept
some benefits like a (gym)
Review from Sales Dept
I am not sure about my compensation package, besides the salary and the internet subsidy
Review from Customer Success Dept
The monthly salary, internet and mobile expenses
Review from Sales Dept
RateGain does a good job at paying for what they get. If they are getting someone that is going to do great things, they will pay them.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Actually with the promotions , we should increase compensation package also that they feel motivated.
Review from Customer Success Dept
They could increase pay according to the current industry-level internet and phone charges reimbursement. Leaves on birthdays, anniversaries, and work anniversaries! Increase yearly leaves quota
Review from Marketing Dept
i have given 12 years to this company but company is not thinking about me like increment is not giving as per promotion / Rank
Review from Customer Success Dept
in the rategain, the people have different CTC on exactly same designation, this should be at par within the company and as per market.
Review from Customer Success Dept
Though the compensation package is fair but it can be better when compared to the market.
Review from Sales Dept
What are some of the best things about your team?
We belongs from OTA Team , we build a strong and great product with Team work, we all work together for new assignment and make it successful.
Review from Customer Success Dept
Unity, trust and hard work
Review from Marketing Dept
Dedication, integrity, commitment and courage
Review from Customer Success Dept
thy complete the task personally and responsibly.
Review from Customer Success Dept
we are helping each other
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Better communication to avoid overworking
Review from Communications Dept
No one's perfect.but only of we could be a slight bit more warm and welcoming, it would be great.
Review from HR Dept
What is most positive about the culture and environment at your company?
we connect deparment /ppls easyly
Review from Customer Success Dept
Work from home and open gate policy
Review from Marketing Dept
A good company culture support involvement and provide positive, fun ways for their employees to get together for personal and professional development activities
Review from Customer Success Dept
our argument is matter to the high level management team
Review from Customer Support Dept
Growth philosophy of growth mindset. The entire company rallies behind the sales guy to get those large deals out there..
Review from Sales Dept
What needs to change to make the company culture better?
give the role as per the skills and passions
Review from Customer Success Dept
More opportunities and work needs to be provided to improve our skill set and make use of our existing skill sets to help us grow professionally and add something to our resumes to show something for our time here and not just humdrum back end operational work
Review from Marketing Dept
What did you like most about the interview process?
There aren't any Interviews reviews of RateGain yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of RateGain yet.
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What makes you most happy at work?
In person meeting with internal team and other peoples
Review from Customer Success Dept
Learning, new challenges, and exploring new platforms/technology to work on!
Review from Marketing Dept
whenever success on new typical task.
Review from Customer Success Dept
i have a friend who listen and understand me
Review from Customer Success Dept
work from home for me
Review from Customer Support Dept
What's going wrong and how can it be improved?
Internal reporting tools to be more efficient when preparing for a client visit. Having one single sign on intranet or space, well organized to access for any type of task you need to perform (nowadays we have tons of URLs, user logins for products, HR, Business Travel, Expenses, Reporting, etc)
Review from Customer Success Dept
Need to hire more people in my department. Provide raises to my team that haven't had anything really significant in years.
Review from Customer Support Dept
More opportunities that are not humdrum back end work need to be provided to add something our professional growth and make use of our skills for the benefit of the company, otherwise we just appear to be doing call centre like work
Review from Marketing Dept
Nothing major but I wish the work from home could be extended. It really helped me boost my productivity.
Review from HR Dept
What do you like best about your company?
There aren't any Outlook reviews of RateGain yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of RateGain yet.
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