RateGain Employee Reviews
Out of 921 RateGain employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping RateGain improve their work culture. The IT team, with 100% positive reviews, reports the best experience at RateGain compared to all other departments at the company. The Design team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
More exchange about what is going on/obstacles etc.
Review from Business Development Dept
Transparency, COVID saftey precautions in the office, hoteling desk set up, better pay/salary
Review from Customer Success Dept
Actually making changes. It's one thing to be heard, but we rarely ever see any improvements addressing areas in need of them.
Review from Marketing Dept
Re-evaluating salaries. Creating the processes for better work-life balance. (More flexibility in schedules would be a start. Perhaps also considering a shorter workweek which has led many companies to greater success.)
Review from Design Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Actually with the promotions , we should increase compensation package also that they feel motivated.
Review from Customer Success Dept
They could increase pay according to the current industry-level internet and phone charges reimbursement. Leaves on birthdays, anniversaries, and work anniversaries! Increase yearly leaves quota
Review from Marketing Dept
i have given 12 years to this company but company is not thinking about me like increment is not giving as per promotion / Rank
Review from Customer Success Dept
in the rategain, the people have different CTC on exactly same designation, this should be at par within the company and as per market.
Review from Customer Success Dept
Though the compensation package is fair but it can be better when compared to the market.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Better communication to avoid overworking
Review from Communications Dept
No one's perfect.but only of we could be a slight bit more warm and welcoming, it would be great.
Review from HR Dept
What needs to change to make the company culture better?
give the role as per the skills and passions
Review from Customer Success Dept
More opportunities and work needs to be provided to improve our skill set and make use of our existing skill sets to help us grow professionally and add something to our resumes to show something for our time here and not just humdrum back end operational work
Review from Marketing Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of RateGain yet.
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What's going wrong and how can it be improved?
Internal reporting tools to be more efficient when preparing for a client visit. Having one single sign on intranet or space, well organized to access for any type of task you need to perform (nowadays we have tons of URLs, user logins for products, HR, Business Travel, Expenses, Reporting, etc)
Review from Customer Success Dept
Need to hire more people in my department. Provide raises to my team that haven't had anything really significant in years.
Review from Customer Support Dept
More opportunities that are not humdrum back end work need to be provided to add something our professional growth and make use of our skills for the benefit of the company, otherwise we just appear to be doing call centre like work
Review from Marketing Dept
Nothing major but I wish the work from home could be extended. It really helped me boost my productivity.
Review from HR Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of RateGain yet.
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