Red Lobster Outlook Employee Reviews | Comparably
Red Lobster Claimed Company
Red Lobster owns and operates a chain of seafood cuisine restaurants. read more
EMPLOYEE
PARTICIPANTS
962
TOTAL
RATINGS
8181
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Red Lobster Outlook Employee Reviews

What makes you most happy at work?

delivering good service to customers and making money

Making sure that everything gets done quickly and.right without incident and being helpful to the rest of the.team

Happy, customer, coworkers, cleanliness ,and environment

Cooking is a relief for me

Being independent to pay my bills

Being able to see my coworkers and regular customers, I enjoy talking to customers and making them feel comfortable

Seeing Satisfied Customers happy as they get their food and loving every bite makes it worth the crying babies and broken glasses

I get to interact with my managers, coworkers, and customers.

the environment and support with my colleagues

Talking about food, over a meal, to people who share a live for food is my hearts goal!

Review from Customer Success Dept

I like working with the public. Meeting new people and making people have a better day if possible.

Talking with different people everyday

I love working with the public

Working with people that help and care about you and make you do better for the company

Review from Sales Dept

We treat each other like family

benefits, seeing my co workers, having to necessary tools and income to succeed

Review from Operations Dept

Staying away from the customer

The employees , systems and guest/customers

Review from Operations Dept

Give a great service to the customers

Seeing people leave the restaurant happy.

What's going wrong and how can it be improved?

Food quality: bad, management: bad, staff: bad and aggressive, Resturaunt: ugly and stinky. Everything could be improved here

Our new manager is always late, extremely unprofessional and is playing favorites.

Fire the old staff and hire new ones

Review from Sales Dept

work with the proper staff and stop cutting hours. We cannot do 4 jobs and be taking care of our guests adequately

big bug issues everywhere at work

Managers play favorites and there is a something wrong with comminucation.

Manager threatens everyone everyday with write ups and losing their job if we don't script right at every table. My first week I was treated to be fired and I didn't even know why. She has to much power and is waving it around like it's nothing

Need better management staff and better work hours

Not enough staff working at a time.

When there's a problem where a mistake going on don't come and address it while the customer's there to get the server or the bartender offset and expect them to work with a smile you go off and then get the server bartender crying and then expect them to be out there smiling

Review from Customer Support Dept

Every decision this company has made since Thai union group has taken over has been terrible

The customers are always mad because we do not have half the shrimp they were "promised".

Review from Customer Success Dept

Company doesn't care about retaining employees. We are made to waive our rights and get taken off the schedule if we don't.

Listen to long term employees. They have a lot of knowledge. Stop making big changes.

The workers need work as a team, not as an individual.

Poor management and a very negative work environment. Managers rule with an iron fist and will send people home/ fire anyone who might say "hey i think this is a bad idea".

Managment needs to be assesed and trained properly

Review from Customer Success Dept

We got a new CEO 8 months ago, and she already quit. Things arent going well. We are only truly busy when they push endless, but we dont have enough staff for endless. And endless is terrible for server wages

Value your employees that work hard and listen to their feedback! Don't just say on the boss it's my way.

I have gone to management about accusations and harassment from other employees.

What do you like best about your company?

There aren't any Outlook reviews of Red Lobster yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Equal opportunity for gender neutral promotions that reward based on passion, performance and positive outcomes.

Review Sentiment at Red Lobster

62
62%
38
38%

About Red Lobster's Outlook

D-
51/100

Where This Score Ranks Red Lobster's Outlook

BOTTOM
10%

In the Bottom 10% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Orlando, FL

6th

6th place versus 5 competitors rated on Comparably

Red Lobster's Outlook is scored a D- by 1563 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Red Lobster's Outlook score negatively contributes to their overall culture score, due partly to the fact that the HR department’s negative scores cause Outlook to be one of Red Lobster's weaker culture attributes amongst employees. Use the filters below to understand Red Lobster employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Ethnicity - Native American
    +32%
  • Tenure - 1 to 2 Years
    +30%
  • Tenure - 2 to 5 Years
    +25%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -27%
  • Department - HR
    -19%
  • Department - Customer Success
    -13%

How Red Lobster's Outlook Score is Calculated

FILTER RATINGS BY

Results from 938 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

44
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic13%
Good32%
Neutral34%
Bad13%
Terrible8%
How do your customers perceive your company?
AnswerPercent
Yes44%
No56%
Are you typically excited about going to work each day?
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Rate your company