Red Lobster Employee Reviews
Out of 809 Red Lobster employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Red Lobster improve their work culture. The Operations team, with 75% positive reviews, reports the best experience at Red Lobster compared to all other departments at the company. The Product team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
People skills. It would be nice to have the work evironment promised in the ads for employment.
Review from Customer Success Dept
Everything need to get better
Review from Sales Dept
Focus more on the customers instead of who they like and don't like
Communication, We need radios to be able to communicate and they still need to fix them.
The guests are what keep us in business. The servers are the face of Red Lobster. More communication and management of servers is needed.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued mainly because I feel like I have to drop everything to work, I readjust my schedule all the time. I would feel better if my time was respected.
I was part time for 8 years but could not contribute to retirement.
I do not like how much I tip out now as a server. The server wage is too low.
My manager is unproffesional and takes me off the floor FIRST ALWAYS. She is behind the bar on a saturday night because were so busy and she cut me at 730 im being treated unfairly and its becoming out of hand!!
Include 18% tip on all bills. Have a better management system.
What do your coworkers need to improve and how could you work together better?
Teamework, communication, and less complaining about doing their job
The manager makes it obvious her dislike for me so my coworkers treat me differntly because of her
They gossip and cause problems with no evidence without investigation from managers.
Serving staff need to listen to kitchen staff and be more helpful
We have no company meetings
What needs to change to make the company culture better?
Holiday pay or even holidays off
Review from Sales Dept
Caring about the workers and the customers
I wish we could have our gm back. He was great but seeked better opportunities and a quality of life. I hope corporate finds us a positive management team.
management music location food opppl
More employees on staff at a time.
What would you improve about your company's interview process?
Interiviewing process is easy thags why the staff does a horrible job anyone gets hired
Review from Customer Success Dept
Don't promise something you can't provide
This location needs to be investigated as there is criminal activity going on.
Everything from courtesy to positive
Listen to your employees please
What's going wrong and how can it be improved?
Food quality: bad, management: bad, staff: bad and aggressive, Resturaunt: ugly and stinky. Everything could be improved here
Our new manager is always late, extremely unprofessional and is playing favorites.
Fire the old staff and hire new ones
Review from Sales Dept
work with the proper staff and stop cutting hours. We cannot do 4 jobs and be taking care of our guests adequately
big bug issues everywhere at work
What would you most like to see improved at your company?
Equal opportunity for gender neutral promotions that reward based on passion, performance and positive outcomes.