Reputation Claimed Company

Reputation, creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Backed by Bessemer Ventures and Kleiner Perkins, and trusted by over 250 integration partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com, Reputation turns feedback into the fuel to grow businesses around the world. Visit reputation.com to learn more. read more

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 304

CEO: Joe Fuca

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Reputation Human Resources

Leading members of Reputation's Human Resources Team include Jodi Gonzalez, Kimberleigh Lahey, Francesca Shaw, Vidya Srikumar, and Sonika Cottman. Reputation's Human Resources Team has a direct impact on the company’s overall culture which is scored a D+ by employees. Let’s not forget culture starts at the top. Joe Fuca, Reputation's CEO, has been rated 45/100 by employees.

Reputation Key HR Leaders

Jodi Gonzalez

Director, Total Rewards

Kimberleigh Lahey

People Operations Manager

Sr. Manager, Talent Acquisition

The Effects of HR on Reputation

Reputation's human resources department has a direct impact on the work environment. Employees rate their environment a C- and are not so happy at Reputation. When asked what’s positive about the culture and environment at Reputation, one user shared, “In my area in particular, ideas are listened to. There's a great deal of respect, collaboration and optimism, in spite of the chaos in other areas.”.

Bottom 25%
D+
Overall Culture
Reputation is in the Bottom 25% of Similar Sized companies on Comparably

Bottom 15%

Leadership

Reputation is in the Bottom 15% of Similar Sized companies on Comparably

Bottom 30%
C-
Environment
Reputation is in the Bottom 30% of Similar Sized companies on Comparably
Bottom 25%
D+
Happiness
Reputation is in the Bottom 25% of Similar Sized companies on Comparably