D
54/100
Reputation Claimed Company
Reputation, creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Backed by Bessemer Ventures and Kleiner Perkins, and trusted by over 250 integration partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com, Reputation turns feedback into the fuel to grow businesses around the world. Visit reputation.com to learn more. read more
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Reputation Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Being able to positively impact customers bottom line and collaborate both internally and externally for the mutual benefit of both.
Opportunity to grow and make lasting contributions.
What's going wrong and how can it be improved?
Customers are often uninformed before change happens. Customers don't feel like the product is high value. Customers aren't the focus of Reputation; profits are.
Get rid of the men-failing-upwards and focus on your employees. Happy employees = Happy customers = higher profits. It's been proven. Get rid of managers who provide no substance or just take credit for others' hard work.
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