Reputation Employee Reviews
Out of 30 Reputation employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Reputation improve their work culture.
What does the leadership team need to get better at?
Reputation CEO and leadership need to focus on infrastructure to ensure happy customers. They want to be a CX platform but they can't even manage their own customers and ensure their satisfaction. Reputation's online reviews say everything (they're pretty bad).
Listening to their CSMs and Support team members and understanding employee churn at such a high volume is a problem with management and workload- not with the employees.
Why do you feel undervalued and what would make you feel better about your compensation?
I was given the lowest possible annual raise for not "exceeding expectations" after 4 promotions in under a year without any raises or actual title-on-paper changes. It was completely insane to be making the least possible amount for my role
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Reputation yet.
Be the first to contribute a review.
What needs to change to make the company culture better?
Middle management needs to go- focus should be on employee health and product stabilization. That's the only way this company will hit its growth potential
What would you improve about your company's interview process?
There aren't any Interviews reviews of Reputation yet.
Be the first to contribute a review.
What's going wrong and how can it be improved?
Customers are often uninformed before change happens. Customers don't feel like the product is high value. Customers aren't the focus of Reputation; profits are.
Get rid of the men-failing-upwards and focus on your employees. Happy employees = Happy customers = higher profits. It's been proven. Get rid of managers who provide no substance or just take credit for others' hard work.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Reputation yet.
Be the first to contribute a review.