ResCare Employee Reviews
Out of 426 ResCare employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping ResCare improve their work culture. The Operations team, with 79% positive reviews, reports the best experience at ResCare compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I love my manager. She is a strong leader
The Leadership Team was always available to assist to help problem solve
Review from Admin Dept
They will take up for their employees.
They use this job as a way to solicit the disabled and the government
Review from Customer Support Dept
How they go above and beyond to make sure everyone is safe and comfortable
What does the leadership team need to get better at?
They need to be better on how they treat the staff that woeks for then and try to help then instead of sending them to other people then getting mad that they went to that persone
Listening to issues, giving constructive criticism. Stop the bullying and toxic long-term staff and middle managers from over stepping, better train, communicate better and care!
Rescare could be a great place they just need to clean up upper management. They need to clean up the managers at the home. I think they just fill people in because it's a body. It takes more than a body to take care of clients who have a disability.
Review from Admin Dept
They need to treat their staff like human beings
Review from Customer Support Dept
Communication and support. The Executive Directors are always on edge because upper management is never supportive but rather always seems to be looking for someone to blame.
What is the best part about your compensation package?
We have really helpful packages for employees
The bonus incentive offered when hired
The pay is not so competitive because other agencies are paying much better now due to the present inflation in the country.
Health and dental vision all here
Dailypay came in very handy during the pandemic
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Unable to get healthcare due to hours being cut as punishment.
I know I'm undervalued because your harassed on days off to come in, you work over 40+ scheduled a wk. 12 her days and they illegally expect you to care for more clients at one time then your suppose to. Some who even have 1 on 1 required care, where you have them and 4 or even 6 others at a time
Employees flop their lazy butts in a chair or couch and rake in the doe as they sleep or watch TV. The honest hardworking employees get stressed out trying to pick up other's slack.
Review from Customer Support Dept
Being paid for all of the hours im working, as a supervisor
Review from Admin Dept
Stop leaving staff out of ratio and over working people then treating them horribly
What are some of the best things about your team?
I didnt have a team for a long period. I was inly afternoon shift doing 85% of the work
Team work as helped our clients
We had a lot of meetings; however, they were beneficial for open communication. I worked with a strong team
Review from Admin Dept
Mostly polite and courteous people
My team at my house I work at, are very dependable and we make sure our clients are comfortable and taken care of 24/7
What do your coworkers need to improve and how could you work together better?
Not overstepping and acting like they are the manager when they arent and everyone talking negative about each other.
They need better leadership. More constructive criticism, stop being told they don't matter. Being understaffed is not their problem. Stop gossiping about other staff with staff. Be a team like your suppose to
Get off the couches and chairs and interacting with clients or actually doing their job.
Review from Customer Support Dept
Everyone should have to do the same cleaning not leave it for thirds and blame them for everything. The house is always a wreck waiting for thirds. Not sit at the counters needs to interact more.
Unfortunately, the coworkers gossip about each other the managers gossiping about each other and their staff members again it could be a better place if they clean up the employees that need to go if they were clean up the employees and the managers you would have better employees working for the co
Review from Admin Dept
What is most positive about the culture and environment at your company?
Busy and my clients are funny .
The clients are the best part
Basic guidelines the best if we applied our self
Team building and how the team worked as 1 unit. such a positive environment
Review from Admin Dept
Some clients are great to work with
What needs to change to make the company culture better?
Stop allowing management to control narrative. Manipulate situations so they can get staff in trouble or the ones they don't like isolated and fired.
Get rid of the money hungry office people and supervisors.
Review from Customer Support Dept
Again, better management that knows what they're doing and that will train properly and even employees that are there to help. Keep the clients safe and not just a paycheck. The clients are wonderful to work with. Yes they have bad days so do we
Review from Admin Dept
Care about the people your around and not just yourself
know who the company is. not just video training.
What did you like most about the interview process?
That I got the job easily
The staff who interviewed me
Is easy, fast, and they make sure you understand everything
It went by faster than I thought
Quickness of it I new where I was going to work before I left the office.
What would you improve about your company's interview process?
Multiple people needing to be included in interview
Review from Admin Dept
More education for interviewees to follow guidelines
No better way to interview n underpaid and overworked employee
Review from Customer Support Dept
Let the staff no what to exspect when they start
The moment someone walks through the door they don't get hired on the spot they should interview don't actually
What makes you most happy at work?
Fullfil my clients need make them happy
The people I care for! Seeing them happy brings me happiness!
What makes me happy is knowing my cloents are well taken care of and is happy in there day to day the smile on there faces lighten up my day
Working with the soecial People we serve
When clients get happy that I am working
Review from Customer Support Dept
What's going wrong and how can it be improved?
Cliques within the office that is over the Area
End the corruption. End favoritism. Don't allow friends to work together. End bullying coworkers.
Rescare doesn't care about their employees or clients
Pay people something, have managers and directors who care and want to help staff
Review from Customer Support Dept
Pay people a decent wage, offer raises, listen and help
What would you most like to see improved at your company?
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