ResCare Culture | Comparably
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ResCare Claimed Company
Res-Care provides residential, therapeutic, job training, and educational support services for people of all ages and skill levels. read more
EMPLOYEE
PARTICIPANTS
344
TOTAL
RATINGS
3586

ResCare Company Culture

ResCare Culture

This score is derived from employee ratings & reviews
2.3/5
ResCare's Overall Culture is rated F

Top Rated Culture Dimensions

ResCare CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Jon Rousseau ResCare's CEO
Jon Rousseau
50 /100

Diversity at ResCare

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at ResCare have rated Team, Manager, and Work Culture as the highest categories they have scored

Women at ResCare

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at ResCare have rated Team, Outlook, and Retention as the highest categories they have scored

ResCare eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-44

ResCare employees are -44% more likely to recommend ResCare as a great place to work

22%Promoters
12%Passives
66%Detractors

Working at ResCare

Working at ResCare is rated below average by 344 employees, across various culture dimensions. ResCare employees rate Outlook highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting ResCare’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Lexington, KY. See below in detail how working at ResCare was rated by employees.

Overall Company Culture at ResCare

F

Overall Company Culture at ResCare is rated F

Last updated 9 days ago

Bottom
5%

ResCare ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 344 Employees

View Results
0
20
40
60
80
100
Communications
64
Communications64
Marketing
63
Marketing63
Operations
59
Operations59
Admin
52
Admin52
Customer Support
51
Customer Support51
HR
50
HR50

ResCare Employee Reviews

Out of 426 ResCare employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping ResCare improve their work culture.

52%
48%
Positive Reviews52%
Constructive Feedback48%

Positive Reviews From ResCare Employees

  • What is most positive about the culture and environment at your company?
    Busy and my clients are funny .
  • What is most positive about the culture and environment at your company?
    The clients are the best part
  • What did you like most about the interview process?
    That I got the job easily

Constructive Feedback From ResCare Employees

  • What would you improve about your company's interview process?
    Multiple people needing to be included in interview
  • What would you improve about your company's interview process?
    More education for interviewees to follow guidelines
  • What does the leadership team need to get better at?
    They need to be better on how they treat the staff that woeks for then and try to help then instead of sending them to other people then getting mad that they went to that persone

ResCare Company Information

ResCare Company Overview

Res-Care provides residential, therapeutic, job training, and educational support services for people of all ages and skill levels.

ResCare was founded in 1974 and its current CEO is Jon Rousseau. Since its inception 52 years ago, ResCare has grown to 10000 employees.

ResCare Mission, Vision & Values

ResCare Mission Statement

We are dedicated and caring people who form a company providing excellent human services that enhance the lives of individuals. With efficiency and effectiveness, we strive to provide the highest measurable quality supports for the people and organizations we serve, our employees, our stakeholders and our communities. We serve with skill, compassion, respect and care.

ResCare Values

  • Creating direction
  • Customer focus
  • Employee focus
  • Face-to-face communication
  • Managing for outcomes
Headquarter10140 Linn Station Road
Louisville, KY
United States of America
Websitewww.rescare.com/
Founding Date1974
Tel5024202606
Company StatusPrivate

ResCare Competitors

ResCare competitors include Maximus. ResCare ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ResCare compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Maximus' Logo
    Maximus
    3.0/5
  2. #2
    ResCare's Logo
    ResCare
    2.3/5
  • Culture Video

ResCare Employees

ResCare has 10000 employees. 344 employees at ResCare have reviewed ResCare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 9 days ago.

Overall, the 344 ResCare employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ResCare are mostly dissatisfied with their total compensation at ResCare, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ResCare are not very pleased with their team. 344 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at ResCare are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ResCare believe the environment at ResCare is positive. Most Participants believe the pace of work at ResCare is moderate. About 37% of the employees at ResCare work 8 hours or less, while 24% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ResCare are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
ResCare employees generally work 10.2 hrs a day
Work Hours
A Day in the Life
Employees at ResCare report the work pace is moderate
Work Pace
A Day in the Life
66% of ResCare employees look forward to interacting with their team every day
Coworkers
A Day in the Life
ResCare employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
29% of ResCare employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
ResCare employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
52% of ResCare employees call their work environment negative
Environment

Joining ResCare - Employee Onboarding

The prevailing opinion from employees about joining ResCare is that the company was very unprepared on their first day. ResCare employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ResCare KPIs and OKRs

At ResCare 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ResCare's KPIs and OKRs is essential for its success. Out of 9 ResCare employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes78%
No22%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

ResCare CEO & Leadership

ResCare CEO - Jon Rousseau

Jon Rousseau ResCare's CEO
50 /100

Jon’s approval rate is lower compared to CEOs at similar sized companies, putting Jon in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Lexington, KY. Jon Rousseau’s employees rank ResCare in the Bottom 15% for Outlook, in the Bottom 10% for Happiness, and in the Bottom 10% for Leadership. Rousseau is generally unpopular with ResCare employees, but ranks especially low with employees identified with Other ethnicities, and by employees with 3 to 6 Years experience and employees with 6 to 10 Years experience. However, employees in the Communications department have a slightly more favorable view of the CEO. When compared to ResCare’s competitors, Jon Rousseau ranks below Maximus CEO Bruce Caswell.

ResCare Leadership

The ResCare Executive Team is rated a “F” and led by CEO Jon Rousseau, Chief Revenue Officer Laurie Babin, and Director of Operations, General Manager Michael Vu

  • Jon Rousseau  CEO / President

    Jon Rousseau CEO / President

    Jon Rousseau serves as the CEO / President of ResCare.

  • Laurie Babin Chief Revenue Officer

    Laurie Babin serves as the Chief Revenue Officer of ResCare.

  • Michael Vu Director of Operations, General Manager

    Michael Vu serves as the Director of Operations, General Manager of ResCare.

  • Pepi Nelson Director of Operations/General Manager

    Pepi Nelson serves as the Director of Operations/General Manager of ResCare.

  • Kim More Vice President Southwest Operations

    Kim More serves as the Vice President Southwest Operations of ResCare.

  • Elizabeth Coley Senior Vice President

    Elizabeth Coley serves as the Senior Vice President of ResCare.

  • Frank Guckes Vice President Finance

    Frank Guckes serves as the Vice President Finance of ResCare Workforce Services. Frank started at ResCare Workforce... read more

  • Melanie Caoagas Executive Director

    Melanie Caoagas serves as the Executive Director of ResCare.

  • Bess Dana Executive Director

    Bess Dana serves as the Executive Director of ResCare Workforce Services. Bess started at ResCare Workforce Services in... read more

ResCare Salaries

How much does ResCare pay?

How much do people at ResCare get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ResCare is $133,393, or $64 per hour, while the estimated median salary is $130,951, or $62 per hour.

At ResCare, the highest paid job is a Director of Sales at $231,386 annually and the lowest is a CS Rep at $32,000 annually. Average ResCare salaries by department include: Customer Support at $79,915, Business Development at $158,943, Sales at $147,230, and Legal at $162,198. Half of ResCare salaries are above $130,951.

188 employees at ResCare rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 570 ratings) while 183 employees at ResCare rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 189 ratings).

Salaries contributed from ResCare employees include job titles like Operations Manager, Admin Assistant, and CS Rep. Comparably data has a total of 2 salary records from ResCare employees.

Last updated months ago.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$98k
$98k17th Percentile
33rd Percentile
$130k
$130k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$242k
$242k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$300k
$300k100th Percentile
$133,393*
Average Compensation
$130,951*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ResCare Salaries by City

ResCare Salaries by Department

Explore ResCare Salaries

Diversity & Inclusion at ResCare

Diverse employees at ResCare score the company 49/100 across various culture categories, placing ResCare in the Bottom 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ResCare across various culture dimensions.

Ranked Culture the Highest

Women 78/100
Tenure - 5 to 10 Years
Men 62/100
Department - Operations
Diverse Employees 74/100
Department - Communications

Ranked Culture the Lowest

Women 34/100
Tenure - 2 to 5 Years
Men 54/100
Department - Customer Support
Diverse Employees 43/100
Department - Operations

ResCare Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

ResCare PTO

ResCare's PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is ResCare's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. ResCare's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy50%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo17%
$1000 -$1500/mo0%
$500 -$1000/mo33%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ResCare Careers

ResCare Jobs

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Overview of Candidates Interested in ResCare on Comparably

Candidates By Department

Engineering
25%
All Industries
25%
HR
25%
Operations
13%
Customer Support
13%

Candidates By Location

Portland
13%
Austin
13%
Canal Winchester
13%
Mira Loma
13%
Richardson
13%
Other
38%

Frequently Asked Questions regarding ResCare

What is ResCare address?

ResCare location is at 10140 Linn Station Road

Who is the CEO of ResCare?

ResCare CEO is Jon Rousseau, their score by employees is 50

What is ResCare eNPS?

The eNPS for ResCare is -44

What is the salary for Director of Sales in ResCare?

Director of Sales average salary in the US is 231k

What are the salaries in the Business Development in ResCare?

The average salaries for Business Development in ResCare is 159k

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