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Anonymously Rate Your Experience & Make Work BetterRetention Science employees are 20% more likely to recommend Retention Science as a great place to work
| 40% | Promoters |
|---|---|
| 40% | Passives |
| 20% | Detractors |
Working at Retention Science is rated average by 6 employees, across various culture dimensions. Retention Science employees are most satisfied about Professional Development, CEO Rating, and Manager categories, putting Retention Science’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Los Angeles. See below in detail how working at Retention Science was rated by employees.
Overall Company Culture at Retention Science is rated B
Last updated months ago
Retention Science ranks in the Top 35% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 7 Retention Science employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
What are some of the best things about your team?The ReSci team is full of intelligent and hardworking people, and hiring is held to a high standard. Everyone produces great work.
What do you like best about the leadership team?They believe in getting work done with highest qualities. All suggestions are welcomed and thought after
What is the best part about your compensation package?Sick Leave & PTO package
Retention Science, the global leader in Retention Marketing, is the best way to target, engage and retain your customers.
We are marketers and data scientists on a mission to democratize AI
| Headquarter | 2601 Ocean Park Blvd, Suite 104 Santa Monica, CA 90405 United States of America |
|---|---|
| Website | retentionscience.com |
| Founding Date | 2011 |
| Tel | 310.598.6658 |
| Company Status | Private |
Retention Science competitors include EverString and Constant Contact. Retention Science ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Retention Science compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.







6 employees at Retention Science have reviewed Retention Science across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 Retention Science employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Retention Science are not very pleased with their total compensation at Retention Science, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Retention Science are extremely happy with their team. 6 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Retention Science are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Retention Science believe the environment at Retention Science is positive. Most Participants believe the pace of work at Retention Science is comfortably fast. About 100% of the employees at Retention Science work 8 hours or less.
Overall, the employees at Retention Science are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Retention Science is that the company was very unprepared on their first day. Retention Science employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Retention Science employees have provided insight into whether or not they clearly understand Retention Science's KPIs and OKRs.
Jerry’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Los Angeles. Compared to Retention Science’s competitors, Jerry Jao ranks right above EverString CEO Santosh Sharan. Under Jao’s leadership, Retention Science employee respondents are most happy about their Professional Development and the company’s Manager. Compensation and Happiness are two areas, according to respondents, where Retention Science could stand to see real improvement.
The Retention Science Executive Team is rated a “C” and led by CEO Jerry Jao, Chief Operating Officer Derek Kwan, and CTO / Co-founder Andrew Waage
Jerry Jao CEO / President
Jerry Jao serves as the CEO / President of Retention Science.
Derek Kwan Chief Operating Officer
Derek Kwan serves as the Chief Operating Officer of Retention Science. Derek started at Retention Science in Jan of... read more
Andrew Waage CTO / Co-founder
Andrew Waage serves as the CTO / Co-founder of Retention Science. Andrew started at Retention Science in January of... read more
The Diversity score provides insights into how diverse employees feel and rate their work experience at Retention Science across various culture dimensions.
Retention Science PTO policy is a critical component of the benefits package offered to employees.

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Candidates By Department
All Industries | 33% | |
|---|---|---|
Sales | 17% | |
Engineering | 17% | |
Design | 17% | |
Marketing | 17% |
Candidates By Location
Los Angeles | 33% | |
|---|---|---|
Santa Monica | 17% | |
Boston | 17% | |
Charlotte | 17% | |
Albuquerque | 17% |
What is Retention Science address?
Retention Science location is at 2601 Ocean Park Blvd, Suite 104
Who is the CEO of Retention Science?
Retention Science CEO is Jerry Jao, their score by employees is 80
What is Retention Science eNPS?
The eNPS for Retention Science is 20
Who are Retention Science competitors?
Retention Science main competitors are EverString, Constant Contact
What are the benefits at Retention Science?
Retention Science perks and benefits are Free Food