They listen to what employees have to say.
Meetings are really just a waste of time.
Getting paid, most of my coworkers are good to work with.
Better compensation for those who actually do hard work for the company.
I believe it's more of a buddy-buddy relationship than who can get the job done better. There's also a seniority problem, so it's more of a bureaucracy than a meritocracy.
Give more opportunities to those who just graduated college or with minimal direct hospitality experience. Even those who did not major in hospitality or never worked in a hotel can surprise you with what they can do for Ritz-Carlton.