Riverside Payments Culture | Comparably
Riverside Payments Claimed Company
Riverside Payments isn’t just a workplace. It’s a team. It’s a challenge. It’s a fun and rewarding adventure. We bring our talents and passions together to make a united team driven to deliver Merchant Services at the highest levels of knowledge and innovation available in the industry. As a valued member of our team, you receive all the tools and training needed to embark on a fun and lucrative career that promotes your success. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
163
TOTAL
RATINGS
4698

Riverside Payments Company Culture

Riverside Payments Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Riverside Payments CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Brandon Skinner Riverside Payments' CEO
Brandon Skinner
93 /100

Diversity at Riverside Payments

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Riverside Payments have rated Happiness, Compensation, and Executive Team as the highest categories they have scored

Women at Riverside Payments

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at Riverside Payments have rated Compensation, Happiness, and Executive Team as the highest categories they have scored

Riverside Payments eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

81

Riverside Payments employees are 81% more likely to recommend Riverside Payments as a great place to work

83%Promoters
15%Passives
2%Detractors

Working at Riverside Payments

Working at Riverside Payments is rated highly by 163 employees, across various culture dimensions. Riverside Payments employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Riverside Payments’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Portland. See below in detail how working at Riverside Payments was rated by employees.

Overall Company Culture at Riverside Payments

A+

Overall Company Culture at Riverside Payments is rated A+

Last updated months ago

Top
5%

Riverside Payments ranks in the Top 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 163 Employees

View Results
0
20
40
60
80
100
Sales
93
Sales93
Finance
92
Finance92
HR
92
HR92
Admin
91
Admin91
Business Dev
90
Business Dev90
Customer Success
90
Customer Success90
Customer Support
90
Customer Support90
IT
89
IT89
Operations
87
Operations87
Marketing
86
Marketing86

Riverside Payments Employee Reviews

Out of 477 Riverside Payments employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping Riverside Payments improve their work culture.

98%
2%
Positive Reviews98%
Constructive Feedback2%

Positive Reviews From Riverside Payments Employees

  • What do you like best about the leadership team?
    I started here a couple months ago and every member of the leadership team has made me feel welcomed and valued. I?
  • What is most positive about the culture and environment at your company?
    I like that even though I’m new I got to dive right in. I feel like I have a place and am not treated just as t
  • What makes you most happy at work?
    At my last job I had to leave myself at the door. Still learning I don’t have to do that here and that I get to be myse

Constructive Feedback From Riverside Payments Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I feel like there should be more opporotinuty for raises and bonuses company wide
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Still making the same I made when I was in marketing. In a significantly tougher position I figure more responsibilities ought to equal higher compensation.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Seniority gets pay more than $1 difference from entry level positions

Riverside Payments Company Information

Riverside Payments Company Overview

Riverside Payments isn’t just a workplace. It’s a team. It’s a challenge. It’s a fun and rewarding adventure. We bring our talents and passions together to make a united team driven to deliver Merchant Services at the highest levels of knowledge and innovation available in the industry. As a valued member of our team, you receive all the tools and training needed to embark on a fun and lucrative career that promotes your success.

Riverside Payments was founded in 2014 and its current CEO is Brandon Skinner. Since its inception 12 years ago, Riverside Payments has grown to 150 employees.

Riverside Payments Mission, Vision & Values

Riverside Payments Mission Statement

Our mission is to provide the lowest possible processing rates, with the best possible technology while not sacrificing world-class customer service.

Riverside Payments Vision Statement

To be come the World's Best Merchant Service Provider.

Riverside Payments Values

  • Community - We nurture and encourage the growth of our community through philanthropic action.
  • Simplicity - We are dedicated to ensuring every process and interaction at our company is a simple one.
  • Customer Focus - Putting the customer first by being honest, efficient, accountable, and accurate.
  • Empowerment - Team members and customers have the tools, knowledge, and skills to be successful.
  • Excellence - We embrace change and develop new skills to deliver the highest value through the simplest solutions.

Sustainability and Corporate Social Responsibility at Riverside Payments

As an organization, Riverside Payments is committed to supporting the communities in which we live and work. We partner and support the Movember Foundation, Dollar For, and Susan G. Komen, just to name a few. We donate our time and financial resources to ensure that as we grow we are giving back and supporting these critical philanthropy partnerships we have built through the years. We are passionate and align ourselves with organizations that are focused on critical causes and causes that have a direct impact on our team members.

Headquarter5721 SE Columbia Way, Suite #150
Vancouver, WA 98661
United States of America
Websitewww.riversidepayments.com
Founding Date2014
Company StatusPrivate
Jobswww.riversidepayments.com/riverside-careers
Social Sites
  • Working at Riverside
  • 2022 Hype Video

Riverside Payments Employees

Riverside Payments has 150 employees. 163 employees at Riverside Payments have reviewed Riverside Payments across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 163 Riverside Payments employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Riverside Payments are extremely happy with their total compensation at Riverside Payments, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Riverside Payments are extremely happy with their team. 163 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Riverside Payments are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Riverside Payments believe the environment at Riverside Payments is positive. Most Participants believe the pace of work at Riverside Payments is comfortably fast. About 87% of the employees at Riverside Payments work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Riverside Payments are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Riverside Payments employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Riverside Payments report the work pace is comfortably fast
Work Pace
A Day in the Life
96% of Riverside Payments employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Riverside Payments employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
97% of Riverside Payments employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Riverside Payments employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
99% of Riverside Payments employees call their work environment positive
Environment

Joining Riverside Payments - Employee Onboarding

The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Riverside Payments KPIs and OKRs

Employees’ understanding of Riverside Payments' KPIs and OKRs is essential for its success. Out of 161 Riverside Payments employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 156 have said yes.

AnswerPercent
Yes97%
No3%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Riverside Payments CEO & Leadership

Brandon Skinner Riverside Payments' CEO
93 /100

Riverside Payments CEO Awards and Recognitions

Best CEOs 2024 (Small & Midsize Companies)
Best CEOs 2023 (Small & Midsize Companies)
Best CEOs 2022 (Small & Midsize Companies)
Best CEOs for Diversity 2022 (Small & Midsize Companies)
Best CEOs for Women 2022 (Small & Midsize Companies)

Riverside Payments’s CEO Brandon Skinner started in this role in 2014. Brandon’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Portland. With a high CEO score, Brandon Skinner has won the Best CEOs in 2024. In addition, Brandon has garnered Best CEOs for Diversity in 2022 specifically for Diversity, making Riverside Payments’s CEO one of the top rated CEOs by diverse employees. Riverside Payments’s CEO is highly regarded especially by employees with 6 to 10 Years experience, employees in the HR department, and employees in the Marketing department. However, employees in the Admin department, employees in the IT department, and Caucasian employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Riverside Payments’s competitors, Brandon Skinner ranks right above Block CEO Jack Dorsey. Under Skinner’s leadership, Riverside Payments employee respondents are most happy about their Compensation and the company’s Environment. Meetings and Gender are two areas, according to respondents, where Riverside Payments could stand to see real improvement.

Riverside Payments Leadership

The Riverside Payments Executive Team is rated an “A+” and led by CEO Brandon Skinner, Chief Operating Officer Josh Jensen, and Senior Vice President, People & Performance Michael Offutt

  • Brandon Skinner  CEO / President

    Brandon Skinner CEO / President

    Brandon Skinner serves as the CEO / President of Riverside Payments.

  • Josh Jensen Chief Operating Officer

    Josh Jensen serves as the Chief Operating Officer of Riverside Payments.

  • Michael Offutt Senior Vice President, People & Performance

    Michael Offutt serves as the Senior Vice President, People & Performance of Riverside Payments.

  • Jason Reese Chief Financial Officer

    Jason Reese serves as the Chief Financial Officer of Riverside Payments.

Riverside Payments Salaries

How much does Riverside Payments pay?

How much do people at Riverside Payments get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Riverside Payments is $69,455, or $33 per hour, while the estimated median salary is $220,109, or $105 per hour.

At Riverside Payments, the highest paid job is a Sales Manager at $113,849 annually and the lowest is a CS Rep at $41,360 annually. Average Riverside Payments salaries by department include: Finance at $45,900, Sales at $96,749, Admin at $44,124, and Customer Support at $51,102. Half of Riverside Payments salaries are above $220,109.

162 employees at Riverside Payments rank their Compensation in the Top 5% of similar sized companies in the US (based on 326 ratings) while 162 employees at Riverside Payments rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 323 ratings).

Last updated months ago.

1st Percentile
$95k
$95k1st Percentile
25th Percentile
$160k
$160k25th Percentile
50th Percentile
$214k
$214k50th Percentile
75th Percentile
$228k
$228k75th Percentile
100th Percentile
$323k
$323k100th Percentile
$69,455*
Average Compensation
$220,109*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Riverside Payments Salaries by Department

Explore Riverside Payments Salaries

Diversity & Inclusion at Riverside Payments

Diverse employees at Riverside Payments score the company 90/100 across various culture categories, placing Riverside Payments in the Top 10% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Riverside Payments across various culture dimensions.

Ranked Culture the Highest

Women 93/100
Department - Sales
Men 92/100
Department - Sales
Diverse Employees 95/100
Department - Admin

Ranked Culture the Lowest

Women 85/100
Department - Marketing
Men 89/100
Department - Customer Success
Diverse Employees 86/100
Department - Marketing

Riverside Payments Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Company Social Outings
  • Unique Office Space

Riverside Payments PTO

Riverside Payments' PTO and Vacation policy typically gives 15-20 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Riverside Payments

What is Riverside Payments address?

Riverside Payments location is at 5721 SE Columbia Way, Suite #150

Who is the CEO of Riverside Payments?

Riverside Payments CEO is Brandon Skinner, their score by employees is 93

What is Riverside Payments eNPS?

The eNPS for Riverside Payments is 81

What is Riverside Payments revenue?

Riverside Payments revenue is $25M

What is the salary for Bookkeeper in Riverside Payments?

Bookkeeper average salary in the US is 45k

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