Saks Fifth Avenue – Our CEO is tone deaf when it comes to our customers and customer service. We are losing customers by the day due to the strategy of delaying refunds for as long as possible. Our clients are angry and rightfully so. I constantly hear how much better Neiman Marcus is.
Our CEO is tone deaf when it comes to our customers and customer service. We are losing customers by the day due to the strategy of delaying refunds for as long as possible. Our clients are angry and rightfully so. I constantly hear how much better Neiman Marcus is.
Why do you feel undervalued and what would make you feel better about your compensation?
We need an entirely new executive team.
What needs to change to make the company culture better?
Better care of the client
What are some of the best things about your team?
Want to do a good job and want to please the customers.
What does the leadership team need to get better at?
They don’t manage anything about the company well, including the financials, training, customer service, etc. et
Other Employee Reviews for Saks Fifth Avenue
Why do you feel undervalued and what would make you feel better about your compensation?