Saks Fifth Avenue – Our CEO is tone deaf when it comes to our customers and customer service. We are losing customers by the day due to the strategy of delaying refunds for as long as possible. Our clients are angry and rightfully so. I constantly hear how much better Neiman Marcus is. | Comparably

Saks Fifth Avenue – Our CEO is tone deaf when it comes to our customers and customer service. We are losing customers by the day due to the strategy of delaying refunds for as long as possible. Our clients are angry and rightfully so. I constantly hear how much better Neiman Marcus is.

Saks Fifth Avenue was the vision of Horace Saks and Bernard Gimbel. read more
EMPLOYEE
PARTICIPANTS
309
TOTAL
RATINGS
1931

Our CEO is tone deaf when it comes to our customers and customer service. We are losing customers by the day due to the strategy of delaying refunds for as long as possible. Our clients are angry and rightfully so. I constantly hear how much better Neiman Marcus is.

Why do you feel undervalued and what would make you feel better about your compensation?

We need an entirely new executive team.

What needs to change to make the company culture better?

Better care of the client

What are some of the best things about your team?

Want to do a good job and want to please the customers.

What does the leadership team need to get better at?

They don’t manage anything about the company well, including the financials, training, customer service, etc. et

Other Employee Reviews for Saks Fifth Avenue

Why do you feel undervalued and what would make you feel better about your compensation?

To get paid more money

Compensation review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?

It's not a good place to work

Compensation review from Operations Dept
Briefly describe your overall experience at your company
×
Rate your company