Santander Consumer USA Outlook Employee Reviews | Comparably
Santander Consumer USA Claimed Company
Santander Consumer USA is a public, full-service, consumer finance company focused on vehicle finance and third-party servicing. read more
EMPLOYEE
PARTICIPANTS
75
TOTAL
RATINGS
621
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Santander Consumer USA Outlook Employee Reviews

What makes you most happy at work?

My coworkers and challenging work

having access to lots of software

What's going wrong and how can it be improved?

This company needs an escalation team this will.give managers and leads more time for training and coaching ,this would prevent managment from being annoyed for having to handle irrate customers ,it would also make it quicker for call backs on customer complaints.

Review from Customer Support Dept

Honesty does not exist....only ways to collect fees

its not a welcoming environment. The atmosphere is so negative on any floor. I think if they did a remodel and changed the furniture and colors on the floor it would be a lot better.

Review from Customer Support Dept

Santander needs to understand the nuances of millenial culture, the rise in single income homes with stay at home partners, the level of flexibility when it comes to choosing an employer.

The morale is horrible because there is no consitancy.

What do you like best about your company?

There aren't any Outlook reviews of Santander Consumer USA yet.
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What would you most like to see improved at your company?

There aren't any Outlook reviews of Santander Consumer USA yet.
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Review Sentiment at Santander Consumer USA

48
48%
52
52%

About Santander Consumer USA's Outlook

C
63/100

Where This Score Ranks Santander Consumer USA's Outlook

BOTTOM
40%

In the Bottom 40% of 1607 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 108 companies in Dallas

5th

5th place versus 4 competitors rated on Comparably

Santander Consumer USA's Outlook is scored a C by 115 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Santander Consumer USA's Outlook score negatively contributes to their overall culture score. Use the filters below to understand Santander Consumer USA employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Gender - Male
    -4%
  • Ethnicity - Caucasian
    -5%
  • Gender - Female
    -6%

Rate Outlook the Lowest

  • Department - Customer Support
    -39%
  • Experience - 3 to 6 Years
    -11%
  • Ethnicity - Hispanic or Latino
    -10%

How Santander Consumer USA's Outlook Score is Calculated

FILTER RATINGS BY

Results from 72 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

70
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic9%
Good18%
Neutral36%
Bad19%
Terrible18%
How do your customers perceive your company?
AnswerPercent
Yes61%
No39%
Are you typically excited about going to work each day?
×
Rate your company