Serco – Yea some of the sups are nice and some helpful but QA and upper managment require you to put out so many task within an hour or you will get but on probation even if you are a new hire and they are always changing the programs to work the task and that makes it even harder when you are a new hire.

Serco Inc. is a leading provider of professional, technology, and management services focused on the federal government. Our customer-first read more

Yea some of the sups are nice and some helpful but QA and upper managment require you to put out so many task within an hour or you will get but on probation even if you are a new hire and they are always changing the programs to work the task and that makes it even harder when you are a new hire.

What's going wrong and how can it be improved?

No stability and it can improve if it were stable and contracts remain in place
Outlook review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Under Paid with a full day of work
Compensation review

What does the leadership team need to get better at?

They need to treat their lower team members the same as the others. People are made to feel low.
Leadership review from Operations Dept

Briefly describe your overall experience at your company

Big company, great service to the public
Review from Operations Dept

What do you like best about the leadership team?

Their flexibility and way of dealing with changes.
Leadership review from Operations Dept

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